Fairfield Inn & Suites Tyler

設施勉強可以用，早餐實在沒有可吃的。

no phone in the room, no USB plug. the chair is very bad, old, the leather has been infected. the price is high compared to the facility.

The ice machine was broken. The air conditioner in lounge and food area was not working. There was a bug on my pillow when I woke up. Paige in reception was excellent!!!

The front desk clerk was extremely nice, I believe her name was Brooke.

The main reason we stayed was to swim for my son. The front desk said the pool had been down for cleaning for several days, and same with the hot tub. We looked through the door and everything appeared normal with water in both.

My wife Bobbi was pleased by your complimentary breakfast selection.

I booked the property specifically for the fact that they had an hot tub that I planned to use upon arrival from a long day of work and travel. When I arrived I asked about it and was told it was not working. The hallways were hot. The elevator was very hot and smelled like tar. Pool was comfortable to swim in. Breakfast was so/so. Lots of toppings for oa**eal and maybe yogurt, but only vanilla flavor yogurt? Scrambled Eggs, 4 different salsas, shredded cheese, scones, bagel, toast, turkey sausage or Canadian bacon were the meat choices. Not regular sausage or bacon. Strange. Staff was extremely friendly and accommodating. Everyone was top notch. Room was large and comfortable. Shower had a used bar of soap in it. The facility itself makes me not want to visit another hotel in this line of properties.

I was lied to several times. The staff didn’t seem to know how to handle any problems, and the maintenance person was really slow and still didn’t fix the problem.

Staff was excellent. The room was spacious and well kept. Showerhead needed maintenance as it was jetting out from the head connection but water pressure was great. Exterior of the building and grounds not that great. Hallways, elevator need a little care. Room was nice and comfy though. Quality experience overall. The deal was good.