Best Western Art Plaza Hotel

位置很好，就在步行街邊上，地鐵直達，可步行到達大部分景點，吃飯的地方也很多。設施有點舊，但是房間非常整潔，有冰箱，燒水壺，咖啡，茶，洗髮水，浴液，身體乳，一應俱全。早餐很豐盛，甜，鹹，冷，熱，蔬菜水果都具備。因為不臨主街，晚上很安靜。服務人員非常熱情周到，英語比較流利，溝通無困難。還幫忙預訂了里拉修道院一日遊。性價比很高。

ottima posizione vicino alla via pedonale. vicino alla metropolitana. ottima camera e colazione molto buona sia dolce che salata. le camere sono ristrutturate da poco l arredamento bello.ci tornerò sicuramente

Nella media ma in posizione eccellente. Personale delle pulizie gentile e molto disponibile. Rapporto qualità/prezzo buono. Consigliato

Great location at Center of Sofia. Really close from Vitosha Boulevard. Nice breakfast provided at hotel.

Good service, breakfast and location.

The Art Plaza Hotel is very old and needs a major overhaul. The furniture is old, the upholstery is dirty. There is mold in the bathroom. Breakfast is monotonous: scrambled eggs, cheeses, bread, 3 types of juices, coffee and tea.

To start with , the location of the hotel was perfect, only a few meters from the main shopping / cafes and bars. The day time reception staff were Ok. there was a young reception lady who usually smile, which was nice. others were helpful but so miserable. Night time staff , were absolutely useless, they were more interested looking at their mobile phone rather anything else. The breakfast Staff were one of the glummest I have ever seen. That was about the staff. The breakfast was way below the standard quality -plenty of rubbish variety but low on quality. The decor and furniture of the hotel ( reception Breakfast room & guest rooms ) looked very dated, dark and tired. the bedroom was ok but again dark and dated. my biggest disappointment was the inconsistency of the room cleaning and maintenance. I have stayed in this hotel for 5 days , every day I get either different supply of toiletry or tea / coffee. sometime even they miss to supply. How difficult is to have a stranded routine check ? you tell me. One other thing about the room, the safe . - so complicated instruction ＜ i ended up locking out twice until I gave up on it. For a famous hotel chain like Best Western , it is a total disappointment. Would I recommend this hotel to anyone? I don't think so.Sorry Best Western - you need to work much harder for your money.

We’ll located. Good breakfast. Very short walk to the pedestrian street with lots of shops and restaurants.