Moon Mountain Lodge

Beautiful landscapes friendliness ,warmth and excellent service

We had a beautiful stay with Moon Mountain Lodge. peaceful and quiet. delicious food kind and helpful staff drinks are affordable. We enjoyed our own splash pool. the view from all around the lodge is breath taking, and something to see yourself.

It’s not about the staff, or the view.. This lodge was the most expensive of our trip, it was supposed to be the highlight. But was a mistake. It’s not about the staff, they are great. And the view is gorgeous. But the place itself is totally overrated: all over lacking in quality and the price is much too high. We do not often write reviews, but sometimes you feel obliged …. Website is misleading, it is not luxury, and certainly not extra luxury. The positive things. We stayed in the honeymoon suite, it’s spacious.. The bed is fine. View great. But it’s basic. Simple. There is a spacious balcony, but only 2 simple upright foldable chairs. No lounge chairs, no table, no sun shield or parasol. Its outdated for years.. Yes, recently renovated, meaning repairs and a fresh wood treatment. But furniture is still old. Restaurant looks like a canteen with plastic chairs. No coffee at your room, only a bag of Nescafe. Etc..Noisy fridge. Utensils limited and an eclectic collection. We used our own camping chairs, which were a lot more comfortable. The food; nothing wrong, made with love But a culinary adventure as the website promises? Bear in mind: the price we payed for all those disappointments was almost 300 euro for a night. Really a lot of missed opportunities. Some simple suggestions to start with: Something as simple as a coffee plunger and real coffee. Two lounge seats and something to create some shade, a parasol or sail. This was a mistake.. It is overpromised and overpriced

The vibration of Moon Mountain Lodge is stingy, one of scarcity, and energetically low. As an international traveler and doctor, allow me to tell my personal story (and Moon Mountain will have their own version). This is the first time EVER that I have ever been treated poorly and unfairly by a supposedly classy place (which unfortunately it is not in my humble opinion). I booked-up a multiple-night stay in Jan-2024 and paid in advance US$1,000 but after a personal accident (broken shoulder), my injury got worse and I had to leave Namibia on a medical emergency ... and even in giving Moon Mountain Lodge TWO WEEKS' advance notice that I could not come, the owner didn't authorize any type of refund, not even a partial amount, even though they re-booked the room (and I found that out through an employee there). This was the ONLY place in Namibia on-tour that did not provide a refund (out of 7 places,5 gave me full refunds, one gave me a partial refund, and Moon Mountain Lodge gave NOTHING). They point to an awful old-fashioned and harmful policy where they won't budge on anything financially which tells you everything. They will not even issue a refund IF a pandemic hit again (and now as of Feb-2024 there is Covid nearby again in Rehoboth), so that means if you book-up a month in advance, you may have the same UNFLEXIBLE policy if you cannot come or don't want to come because of a pandemic, and yet Moon Mountain Lodge will NOT refund you. SHAME ON YOU, Moon Mountain Lodge, for you have brought this stain upon yourself: you have lowered your reputation.

We had the most incredible experience at Moon Mountain Lodge over New Year's Eve. The Service was exceptional even though they were running on min. staff. The dinner was one of the best we ever had on a lodge. One tiny suggestion: please consider offering Coffee and Tea in every room. Nothing beats that amazing sunrise view with a coffee. - The staff was so kind to provide us with some coffee and a plunger after requesting :)

It was our second visit. It is one of the most beautiful places. Worth every sent. Please consider the safety of the railing for children. We will definitely visit again and again! Thank you for making our stay so unforgettable!

An incredible view from the well-designed cabin. The plunge pool incorporated into the deck was well appreciated after a long hot drive. Staff were helpful and friendly. Best steak I have had for a long time!

Our stay at Moon Mountain was exactly what we needed. A perfect getaway from hustle and bustle of the city. It was peaceful and tranquil. The service was immaculate , the people were extremely kind and helpful. 10/10 would recommend

The most welcoming staff, regardless of the Namib heat the grounds are well kept after. Thank you to Fessi & Labia, the sunset drive with Hannes was breath taking and informative. The service from these individuals is exceptional. The rooms and private pool where clean and refreshing. I love the toilet seat that looks to the outdoor nature, thats a special touch. Top class service, friendly individuals with a great conversation at each encounter. If you looking for a great outdoor experience with peace and quiet, Moon Mountain Lodge is the place to be. It is worth the drive.