We’re just back from a weeks stay and we’ve had a wonderful week. Myself and my husband came with our two year old son and it was our first family holiday. The hotel is incredibly clean and our room was cleaned, with fresh towels daily. It’s in a perfect location, right on the beach! The pool is a wonderful size and there’s actually two! (One was closed during the time we were there which was a real shame!) However there’s loads of space to sit and relax outside and there’s plenty of sunbeds around the pool too. The pool was always very clean. The food was very tasty, ever so slighty repetitive and sometimes cold but it’s a buffet - so you get what you pay for. There was plenty of variety and always a nice selection of fish / meat (we only saw red meat one afternoon!) A wonderful salad selection and always plenty of fresh fruit - you’ll never go hungry! (Unless you’re ridiculously fussy!) The staff are wonderful. So helpful and friendly (mainly those in the restaurant / bar!) and they always made such a fuss of our two year old (which he loved!) A few negatives, which are worth a mention… Prior to arriving, I had emailed the hotel and requested a lower floor room as we have a two year old. I received an email back confirming this would be sorted yet we were put on floor 10. They have 11 floors. So pretty high up! Did have a lovely view of the sea though. Room very basic, which is finenas it’s just a room to shower and get you’re head down. Would be nice if a kettle was in the room though. Upon arrival & checking in, we weren’t told anything about the hotel, so we’re left to figure out a lot for ourselves - including the dining times so we missed out on lunch as we went straight to unpack. We had to find a cafe to have lunch which isn’t the end of the world, as it was very good however we were all inclusive so had we known the times, we’d have gone straight to lunch and made use of what we can. (and have already paid for!) Although we were all inclusive, we actually had no idea what this entailed (ie drinks / snacks) until four days in. We got breakfast, lunch and tea and had access to the pool bar during the day for drinks. (This bar did have snacks/food but we only saw them one day) We saw a board for ice creams, some had prices next to them and some were blank so we assumed the “blank” ones would be included in the all inclusive. Turns out no ice cream is included within your all inclusive and you have to buy them all. This is a real shame as you can imagine a two year old on holiday wants plenty! We bought some from the supermarket up the road as it was cheaper. We didn’t see any ice cream during meal times in the restaurant either. Six lifts but very, very dated and so, so slow. Be prepared for a ridiculously long wait, especially when you’re up at the top! Overall a wonderful week away and would probably return (only with the child - not as a couple) but more into the season to hopefully get a better experience of what the hotel
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