Ambassador Lake Tahoe

If I could give this hotel a 0-1 star I would. It was such a terrible experience for not only myself but for my family as well. And DEFINITELY NOT WORTH the lrice of $400 a night!!!! Cons: The staff was unprofessional & didn't care if you had an unpleasant experience or not. No one answers the phone. The air conditioning was broken in ALL of the rooms (something that wasn't disclosed to us & we had asked other patrons). Our room stayed at 88° the ENTIRE time we were there - it was cooler OUTSIDE! The vent in the bathroom that was supposed to suck out hot air did not work despite being plugged in. The shower was built for very short people (I'm 5'3 & even I had to duck down under the showerhead so I didn't hit my head). The tub was uneven & at a slant downwards where the faucet was. The floors were dirty (in less than 10 minutes our bare feet were black!). The wifi did not work (no one answered the phone when we called about it either). They locked the ice machine room before 11 pm (another thing NOT disclosed to us). No map was given to find your room nor did they tell us where our room was. You have to pay for parking. Despite the advertisement of a pool, the pool has been closed since 2020. There aren't enough WORKING outlets in the room (2 outlets doesn't do it when you have a mini fridge, microwave, & lights in the room). The microwave has a lock feature (an annoyance really). No elevator (another annoyance). Oh but they give you a $5 coupon to go on the beach (rather than paying $30 per adult & $20 per kid). I'm glad that we only stayed only ONE night. Pro: It was within walking distance of the strip. But that was enough for all of us. Some serious updates not only to the room but also to the staff AND the advertisement of this place needs to be done asap!

There is a pool that is not functional, no A/C, the plumbing for the shower is messed up. Would not stay there again for the price they charge.

Walkimg distance easy! Check in was easy. No one came to cleam our room and the walls were super thin!!! We could hear EVERYTHING!!!! Other than that, walkimg distamce to casinos, restaurants amd lake