Alexandra
9 октября 2023 г.
We did not get the room we booked. We booked a superior family room (2 beds and sofa) and received a standard family room (one bed and sofa). Owners probably assumed the two adults booked for were a couple, but we were not. Therefore sofa bed had to be used. To be fair I did not mention during our stay, due to a very long day and a whirlwind check in and it didn’t Dawn on me until later and as we were only staying one night we put up with it. Also, the room was up a very narrow very steep flight of stairs. Slightly concerning security (codes on room doors with no other way of locking from the inside) and the main building door unlocked. The plumbing was a problem in our room as the hot / cold water were the wrong way round on the taps, hot water was very hot so could be dangerous to children. Having said all that, the owners were extremely friendly and helpful, there were great facilities in the hotel (large sitting / recreation area), the room was large, comfortable and well appointed. Good access to Southsea and beach, 30 min walk from Gunwharf Quay, parking is on the street (paid) or in public car parking.
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