Caribbean Inn & Suites

This place is a complete scam! Our flight was cancelled in Antigua so we booked a room here online for the night and had a paid confirmation. We shared a taxi with another couple who had personally called and he said he would hold the last room for them. When the taxi dropped us off, the lobby was empty and the doors locked. We finally found a person who said there were no rooms. We explained we both had confirmation of rooms to which she informed us, "he said you didn't show up so he gave them to someone else". We came DIRECTLY from the airport there which was less than 1 hr! When "he" returned to the resort he all but ran past us and said a taxi is coming for you and disappeared into the hotel. He wouldn't even apologize or pay for our taxi to go to another hotel so we incurred another $40+ fee. Then when I called the provider I booked through, they called him and he lied and said we were a no show. HE called the taxi for us! NEVER would i trust a reservation here!

The advertised restaurant is not open. The towels were stiff and thread bare. The wifi was very hit and miss, not working most of the time. Breakfast was $15USD but when I went to pay I was asked for more for the service charge even though the bill said only $15. The bed was comfortable and ac worked well.

The property is okay but the owner, Nick, is a fabulous person. Very very helpful. I had a very early morning flight to catch and the tsxi didn't turn up. I called his number which he gave me at check in at wee hours of the morning. He not only called a taxi for me but waited for it until it arrived. More power to him.

Arrived to be told my room was cancelled said they had emailed me that morning. I had received no email and they could not show any proof of sending one. In fact ********** had sent me an email to ask how my check in was ! … so they had not cancelled my room if fact according to ********** they still had rooms available that night. The manager offered me alternative accommodation which I reluctantly accepted that was further outside town. Luckily I had a hire car without one would have caused serious issues

Manager focussed his energy on maximizing charges rather than Client satisfaction. Poor location.

I was very happy with my stay Would stay again

Es un hotel sencillo pero con comodidades, nos tocó suite de dos cuartos