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Подлинные отзывы
Местоположение4.4
Удобства4.4
Сервис4.4
Чистота4.3
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Все отзывы(44)
Положительные отзывы(6)
Отрицательные отзывы(2)
Connie Walter
Номер с кроватью «king-size»
Гость проживал в июня 2023 г.
Другое
Отзывов: 3
4.2/5
Очень хорошо
Опубликовано 27 июля 2023 г.
We love this hotel but this time we didn’t have any extra toilet paper as we ran out and are ice bucket still had water in it from the last guest so we really felt this trip was not as clean as b4 and there was nothing posted about the pool being closed even after calling and asking questions about the hotel. Then when we checked out the gentleman that toke my key just said thank you never asked me how my stay was or anything.
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R4996KZchristinem
Гость проживал в апр. 2024 г.
Семья
1.0/5
Опубликовано 29 мая 2024 г.
This was my "go too" hotel for my daughters upcoming PSU graduation next May. I had stayed here for my older daughters college graduation in 2021. Hotel is close to campus and clean with nice hotel staff. At the time in 2021 it checked all the boxes as to what we needed for a graduation weekend.....close to campus, close to town filled with bars and restaurants for celebration, free parking for our car. Yesterday dates opened for May 2025 reservations . I was shocked and saddened to see rates for this weekend for a standard 2 queen bed room are $949.00 a night. Shame on you Marriott, looks like greed has taken over. My only hope is that anyone reading this post will look at the surrounding areas ....15 minutes north, south,east or west of this hotel are much better rates. Without a customer Marriott , you dont stay in business !!!
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Ответ от объекта размещения: Dear R4996KZchristinem, Thank you for taking the time to share your feedback regarding your past experiences at our hotel. We sincerely appreciate your continued patronage and are grateful for the opportunity to address your concerns. We understand that pricing is an important factor when choosing accommodations, especially during special events like graduation weekends. Please know that we strive to offer competitive rates that reflect the value of our services and amenities, as well as market conditions. While we regret any disappointment caused by our current pricing, we assure you that our rates are in line with those of comparable hotels in the area. We continuously evaluate our pricing structure to ensure fairness and accessibility to all guests. We appreciate your loyalty and hope to have the opportunity to welcome you and your family back for your daughter's upcoming graduation. Should you have any further questions or concerns, please do not hesitate to reach out to us directly. Warm regards, Jeffrey Bierly General Manager Courtyard by Marriott, State College
Гость
Гость проживал в февр. 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 30 мар. 2024 г.
Stayed here during our tour of the university. Friendly staff and clean rooms. Drinks were good at the bar in the evening. Overall a very good stay and would return in the future. Location is good for accessing campus with a few restaurants nearby.
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Гость
Гость проживал в дек. 2022 г.
Пара
4.0/5
Очень хорошо
Опубликовано 31 янв. 2023 г.
This hotel is a solid option for this side of town. We stay here when visiting my family at the retirement home directly across the street. Clean room, comfy beds, small but clean bathroom. Good work space. Small fridge but no microwave. Coffee pot in the room. They serve breakfast made to order in the lobby, but we didn't eat there, so I cannot comment on the food. Didn't use the indoor pool, but it looked like a good option for swimming a few laps. Adequate parking spaces available. My feeling is that the price point is just a bit high for what you get, the only fault I can find with this hotel.
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Гость
Гость проживал в дек. 2022 г.
Другое
4.0/5
Очень хорошо
Опубликовано 31 янв. 2023 г.
I just stayed for 2 nights during PSU orientation. I liked that I could be on the campus in about 6 minutes which I think was closer than the Springhill I stayed in the last time. The room was good and the bed was comfy. I am not a fan of tub showers, but they made up for it by have miniature shampoos etc and not those gross 'environmental' bug pump ones that gross me out. One negative was the first morning with "Do not disturb" on the door, we were woken up by housekeeping because she was doing inventory and wanted to know if we had a microwave in the room. I was not happy at all, and after I told her so, as she was walking away she called me rude ( I wasn't). But outside of that incident I was happy with my stay.
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Ответ от объекта размещения: Dear pickydoug, We are delighted you took the time to share your kind review; we value your comments including recommendations for improvement. I'm very sorry for your poor encounter with our team member; please forgive us. It’s wonderful to know your stay was pleasant overall. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we hope to see you again for a flawless stay. Sincerely, Jose Felix General Manager
Гость
Гость проживал в окт. 2022 г.
Другое
1.0/5
Опубликовано 29 нояб. 2022 г.
I stayed here with my girlfriend and needless to say everything was wonderful except for the one housekeeper, her name was Elisha and needless to say she was rude when we asked her for extra shampoo.
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Ответ от объекта размещения: Dear Traveler 22941439167, Thank you very much for staying at our hotel. It is obvious from your comments that we failed to live up to your expectations, and for that we apologize. We truly want each guest to have an outstanding stay, and we are sorry that was not your experience. Your feedback is very important to us, so thank you. In light of your feedback, we will be reviewing guest relations policies and procedures with the housekeeping staff. We hope we will have another occasion to meet your expectations and to welcome you back in near future.
Гость
Гость проживал в сент. 2022 г.
По делам
4.0/5
Очень хорошо
Опубликовано 6 окт. 2022 г.
Traveling for business, I tucked into the Courtyard for the evening. It's a well established facility that provides great old fashioned service. I was warmly greeted by Jose Felix, a well skilled service professional. He recognized my membership and thanked me for my loyalty. It's the little things that make a long business trip less laborious. My accommodations were tidy and clean. The hotel's location is wonderful. Close to many key spots in State College. Jose and many of his team members reached out to me at breakfast, asking about my stay and discussing local sports. Great place with high level of service excellence.
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Гость
Гость проживал в апр. 2022 г.
Семья
5.0/5
Превосходно
Опубликовано 1 мая 2022 г.
What a great location with very spacious suites. We stayed with the family and had great comfort. The building is new and nicely decorated and maintained very well. Swim pools looks great, we wish we had our swim suite in the middle of the snow storm just to enjoy a bit swimming in this relaxing pool. Highly recommended if you are in the neighborhood.
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Ответ от объекта размещения: Dear gyet, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you and your family experienced with us. On behalf of the entire Courtyard State College staff, thank you for choosing our hotel and please come see us again in the future. Best, Jose Felix General Manager