Scandic Royal Stavanger

Nice hotel. It looked newly renovated. Spacious room & bathroom. Friendly staff with good customer service. Delicious breakfast in the morning. Nothing more to ask for.

Breakfast was great and we liked our room. However, less than 24 hours after we checked out, I realized I’d forgotten my new North Face jacket in the closet in our hotel room. I called the hotel and they told me to email a picture of the jacket, which I immediately did. Since we were still in the area, we returned to the hotel. The ladies at the front desk said my jacket had been found and they were just trying to locate it and asked us to wait. We waited for an hour. They said they couldn’t find my jacket. Several of the ladies contradicted each other each time we asked them what was going on and why it was taking so long. They finally said the jacket couldn’t be located. They were supposed to follow up and tell me what they would do to make this right. The hotel never followed up. One of their employees called and said the hotel wasn’t going to do anything about it and told me she was calling from her personal phone. Sadly, there are some dishonest employees working at this hotel and someone took my brand new jacket that I’d only worn once since I bought it that week.

The hotel is nice enough, however at the time of my stay they were implementing a new check-in system and I had to wait almost an hour to be allocated a room. The staff were not managing the situation particularly well, and members of reception were having to manually check that rooms were vacant and cleaned (one at a time)! Hopefully this issue will be resolved, and hopefully they learn from the experience and deal with future issues more efficiently!

This is a wonderful hotel from check in to check out! The lobby is beautiful with several quaint sitting areas and a huge breakfast area / restaurant. The breakfast is amazing and delicious! The pool area is funky and very nice with a great hot tub, sauna, etc. And our room was very nice and quiet. The hotel is convenient and walkable to all areas, restaurants, train/bus, museums in central Stavanger. We had a very fun stay!

Good: - The room was clean - Breakfast had many choices - Nice jacuzzi Bad: - The shower did not have warm water. I talked to the reception, but they could not change the room because it was fully booked. They send a plumber to fix, but they could not fix it due to the lack of parts. We had cold shower for all the three nights. - We requested a king size bed when booking but got two single beds instead. The receptionist was unapologetic and said ‘You’ve got a same type of room anyway’. - We rented bathrobes for the pool areas (100kr/person). When checking out, we kindly asked if we could take them for free as a compensation because we had to take showers in the pool area due to the lack of warm water in our room. The receptionist did only cancel one of our bathrobe and still charged for one and again, being unapologetic. Overall: It was our first time staying at Scandic and disappointing. I expected the standard was closer to Raddison blu or Thon hotels. I would not choose any Scandic hotels in the future.

The location of the hotel was fine and central in Stavanger. However the hotel was quite dirty, the beds were really not very comfortable and the breakfast logistics were a disaster.

spqcious clean quiet rooms. amazing breakfast, and especially appreciate all the options forcthose with dirtary restrictions. the pool and sauna was very nice after a long day of exploring the city

I travelled to Stavanger to go on group hiking trip but I was staying at the hotel as a solo traveler. I called the hotel the day before I was due to travel with a query and from speaking to Caroline, I could tell I had made a good choice! She was super lovely and friendly - I met her when I arrived and again she was so helpful and just a really nice person with great energy! I would definitely stay here again and am already looking forward to my next trip :)

Fint hotelle med veldig koselig spa/bassengavdeling.