Hotel Régent Contades Strasbourg

Everything is so good

very nice

Tolles Hotel in super Lage ! Wir waren sehr zufrieden und kommen wieder ☺️

Excellent séjour et service impeccable. A bientot

クリスマスマーケット観光に際して家族で利用しました。朝食も充実しており、また、従業員もフレンドリーかつアクションも早く満足しております。

Chambre très agréable, et spacieuse. Salle de bain très agréable avec des produits de qualité. Sans compter le personnel très agréable et au petit soin pour les clients. Petit déjeuner complet et délicieux

Lovely hotel. Suite was huge as was bathroom. Bed was comfortable. Relaxing bar offered a free welcome drink. The problem was that we booked parking for a car of unknown size as we were renting it the day before. They left it out on the street not in a parking spot which they said was ok as it was Sunday. They promised to park it the next day but it was still there Monday morning. They refused to park it as it had turned out that the car was bigger than they anticipated. They did not reach out to us to tell us they were not parking it. They would have let us get a ticket even though was in their possession and they had the keys. If you want to book parking, tell them it is a larger car when you book the room. Btw it was a bmw 350, not some giant truck. They offered nothing for our inconvenience and no apology for leaving the car on the street in what was obviously not a parking spot. We asked for our keys and took the car to a garage a 15 minute walk away (closest one). This left us with a bad feeling about the hotel which should not have happened.

Elegant, five star service, fine linens, great location, great view of the church, wonderful stay, highly recommend!!

Positives: The building is beautiful and maintained to a very high standard. My room was spacious and comfortable, and it had all the expected amenities. Breakfast was plentiful and delicious. The hotel is excellently located for the National & University Library and only ten minutes' walk from the Cathedral, which makes it very convenient for the city centre as well. Buses to the train station and other parts of town run frequently. Altogether it is a very pleasant place to be and the price is good for what it offers. Negatives: Although I had specifically booked a double room, I was given a twin. Since I was travelling on my own, this meant that I had to sleep in a single bed in spite of paying for a double. I had to speak to three members of staff over two days to persuade them that it wasn't right. Upon check-in, the person at the front desk led me to believe that breakfast was included; then upon check-out I was billed about 50€ extra because it was not (the booking confirmation email did not specify either way). Overall: still very good - the hotel is very nice indeed - but some members of staff could have been a touch more careful.