Garden Palace Hotel

Сервис очень простой, я заказал номер с завтраком, но когда выехал, мне не дали завтрак Вы знаете, что заказ без завтрака дешевле Ставлю 5 звезд, потому что я легенда, такой отель строили давно.

Побалуйте себя в этом отеле и получите удовольствие от комфортного проживания.

Other than the nice front service staff and the location. Everything else is a no go. Condition of the hotel is definitely not a 4 star standard. Heck I even stayed in better 2 star hotels and had better standards. Everything in the room is rundown, stains everywhere. I even found some bugs here and there. Even on the highest end room "king suite" I definitely did not feel like a king. Faulty aircon, not even cool its quite hot, notenough to cool the entire room. Fridge had goos n stains inside as the it was faulty already. Lift was kinda faulty on my level as well. Cancelled my 2nd night immediately as I had nowhere else to go on my 1st night (was already close to midnight). Had to endure the 1st night. Pictures dont do any justice to be real honest.. but thats all I can post. SO word of advice. UNLESS there is no other place to go DONT BOOK HERE

Old Hotel, seem want to close. But still appropriate to stay

the services is really bad. you can tell that this hotel is about to bankrupt. the management of this hotel is bad, there's only one receptionist. the check in was late.

The hotel is just near to few Historic buildings and museum and 3 large Malls in Surabaya. Infact the famous ice-cream is just beside the hotel main entrance

Very good location overall, assessable to many malls and and popular eateries easily and conveniently. Comfortable room quality and services. Love the fully equipped gym.

excellent location, service and amenities. good cleanliness.