Novotel Surfers Paradise

Hotel good Staff friendly

its a very nice stay，near the beach. nice breakfast～friendly staff.

Nice view and location is good. The room is clean but a bit run down.

Awesome views. Location great. Bed was the best on my trip. Would definitely stay again! Good breakfast.

I have stayed here at Novotel Surfers many times, I always enjoy my stay here. The service is execptional almost all of the time (sometimes check-in can be slow) My only comment is that the check-in area doesnt feel amazing. The building is old which is fine, but the check-in area is just drab and is very much in need of an upgrade. Everything else is awesome, the breakfast was one of the best buffets I have seen in a Hotel for a very long time (I am very well travelled both Domestically and Internationally)

good !

It’s a huge building with at least 5 lifts. Some of them go to the parking area which is super convenient. Having WoolWorths down there too is lovely. Hot spa bath (5 floor) took us through the cold times.

Location is fantastic but the room quality is lower than 4 star hotel and wasn't clean especially the bathroom was disgusting

The best thing about this hotel is its location. How fantastically close it is to the Cavill Avenue shopping street. There's even a Woolworths in the mall right below the hotel. Basically, you can get any food and necessities within 5 minutes of walking by the seashore. I haven't had the opportunity to try out the hotel facilities which from my seaview balcony I noticed that there was a tennis court and an outdoor pool. The hotel is a bit old though, since it's probably renovated from the previous owner, signs of wear and tear do show in some corners, but it doesn't impact the overall living experience much in this spacious room. Thankfully they gave us a room over 25 floors above ground with nice sea view. Would definitely choose this hotel again if I have the precious chance to visit the Gold Coast again based on how great this hotel offers with its reasonable price (Other major hotels by the seafront are very costly during Australia's summer month of December).