Holiday Inn Sydney - Waterfront

The stay was good.

酒店比較舊，設備很一般。位置很不錯，就在碼頭邊。附近吃飯什麼都很方便。酒店一樓的餐廳也還可以，我們有一天大雨就沒有外出吃飯，嘗試了覺得還不錯。停車要收費。附近還有一家日本餐廳不錯可以去試試

位置很好 有河景 服務熱情 我全家很滿意

風景不錯哦

There was a terrible snowstorm during my stay. Nobody could get in or out of the hotel for hours as the storm was severe. My server from dinner the previous night, Michael, as well as the chef, stayed at the hotel overnight, to ensure that every guest had a hot breakfast the next morning. I thought that this type of forethought and service was incredible. There were others that helped me to get my car out of the parking lot later in the day, and they were exceptional as well. Joey, who worked the front desk, enlisted a couple of the maintenance staff to help me out. I stay at this hotel two nights per month, as I am a sales rep, and it is one of my favorite places to stay in the Maritimes. It is times such as this, that confirm to me, that the management and staff are the best in the business.

Issue with parking - there was no parking left on site. Had to chance it with street parking which is very dangerous due to the snow. They should have warned us before checking in. It wasted a lot of our time.

Very clean property. The pool was great for the kids. Wish there was a continential breakfast. We did avail of the cafe/restuarant and went with room service. The portions were small and some items we ordered were forgotten when our food arrived- when the server did come to bring those drinks/sides some were still forgotten but we didn't mention it as our meals were getting cold and the kids were almost finished.

Very dirty, elevator took forever, service took a very long time…food and front desk service. Bed was uncomfortable and the pullout couch was falling apart.

When we arrived there was no parking so my husband with MS had to walk up a big hill while I lugged our two children up. Get to the room and our keys didn’t work. The mini fridge stopped working in the middle of the night so I had to dump all our babies milk. They offered us a free breakfast for the inconvenience but we requested a refund and checked out instead. Horrible experience. Staff was kind and understanding though. Wouldn’t stay there again.