Hotel Chellah

Stayed here many times, very good central location. Rooms of variable quality, a few have balconies, plenty hot water, nice pool and garden, unfortunately deckchairs are no longer allowed in garden...only round the pool. Breakfast is OK, bit expensive, nice cafes just round corner offer better coffee and value. Garden used as gaint bar / restaurant / spanish caberet in summer evenings, can be noisy in pool side rooms, in evening, but I dont mind it.

Hotel viejo Habitaciones tipo pensión no de hotel

Our experience with the restaurant in particular was not pleasant. Rude and unprofessional staff who didn’t keep their promises and were highly disorganized. We called 2 days prior to book a table for our whole family and explained that we wanted to celebrate dad’s birthday and bring a cake, ”no problem with that” - they said. However, when we were there, the restaurant was full and the lack of organization from the staff made it so difficult to be available. We had to wait for 20 to 30 minutes sometimes for a waiter to make a request. After finally finishing our meal I called multiple waiters for the cake surprise, which we had already given them at arrival. They kept promising to bring it but didn’t. My husband then had to go address the issue to the “head waiter“ but the latter ignored him and didn’t even give him a minute of his time. Later on, I called the same “head waiter“ and he responded with an unacceptable attitude blaming me for “giving him extra work“ and for not remembering to whom I gave the cake. By the time they “found” the cake - mind you there was only one other person celebrating their birthday- we were too tired and disappointed so we paid and left. Having worked at foodservice, I understand the pressure of working such a demanding job. However, being rude and blaming your client for your mistake cannot be tolerated. With organization and politeness, our experience might have been different and better with Chellah Restaurant. For now, I do not recommend and will not go back.

Situated in the busy centre of Tangier this is a good choice for a few nights. It seems to be quite an old historical building. The bathroom was quite badly-lit. Check-in was very quick and most of the staff were pleasant. Breakfast was good with the option of omelettes and pancakes made to order. There is also a garden and swimming pool. They also arranged a taxi to the airport for a relatively good price of 150 Dh.

Location excellent for walking. A taxi ride to the station and ferry terminal. Rooms dated and a lot of noise from water pipes and lift wells. Coffee machine in bar not working. I would not stay again

It was horrible experience also I have some pictures of ur room that I have stayed in it speak it self.

Everyone we interacted with was friendly, professional and very accommodating to our requests. We loved the pool and the garden around it - so lush, beautiful and peaceful. The rooms were clean and comfortable. The only two minor things I disliked were the loud noise from the elevator at night and the shortage of lounging chairs at the pool (you need to secure yours in the morning). Other than that, everything exceeded my expectations. Chellah will be our go-to hotel in the future.

Food, was ok. Service was very nice..but the room...not at all what was shown on the online booking: Old smell, old carpets, booked a double bed and i got 2 separate beds, shower was falling appart. Expect loud show music up til midnight even with closed windows, AC but no remote to use it and a TV as small as my hand.