The Setai Tel Aviv, a Member of the Leading Hotels of the World

We are looking for this property since it is facing the sea, as well as the gym; upon arrival it is difficult to find the parking lot since if you have a car you have to leave your suitcases in the lobby and from there move until you find the place; there is no signage that says hotel parking; there is no valet parking; confusing, at check-in there was no possibility of room upgrade; We went to the hotel bar in the area overlooking the sea for a beautiful sunset; good brunch in the restaurant. The room with the necessary; regarding the bathroom, it had a water outlet in the shower, we flooded each time we bathed, we had dinner in the restaurant on the first floor, the place was very nice and the food was good, the day of check-out we asked for one more hour and the only answer was IMPOSSIBLE, don't even let us see the option in order 70/30 we won't be back there are better options at this price

הגענו למלון 2 זוגות חברים, ביקשנו חדרים קרובים ונאמר לנו שאין. לאחר פנייה לקבלה התברר שכן יש חדרים קרובים וסתם טרטרו אותנו. במסאז החדר היה קפוא ביקשנו לעבור חדר אך נאמר לנו שהוא יתחמם מה שלבסוף לא קרה , בנוסף החדר היה רועש סמוך לקבלת הספא ונשמעו צעקות לאורך המסאז, כל המסאז פנינו בבקשה לעבור חדר הפנייה כמובן שלא נענתה. יש לציין כי אנחנו עורכים מסאזים על בסיס קבוע וזה המסאז הכי לא מפנק שנתקלנו. לבסוף בצקאוואט לאחר שיחות רבות עם מנהל המשמרת ומנהלת הספא הוחלט לתת הנחה של 15 אחוז בלבד ללא התייחסות כלל לאורח. מאד מאוכזבים מצוות המלון והשירות בעיקר מהספא. המלון עצמו יפה ונקי

Beautiful property with alot of history. Rooms were beautifully presented. Large and sensational view. Well located but on the Jaffa side not close to Allenby but still great loaction. Staff were fantatstic and would def stay again.

Ser ice was incredible. Staff are amazing. Hotel is impeccable. Really 10/10. Thank you for being so attentive.

Great historical location. Much more character that staying in Tel Aviv or Herzelia.

The Setai is conveniently located in old town Jaffa right on the beach. It’s a beautiful hotel with history and amazing architecture. The food was great and the bartenders Victoria and Hanna were brilliant. Our only compliant is with the concierge. There was confusion that turned to hostility. And now we have a concierge in Jerusalem to compare them too and I’d rate Setai zero in this area.

The architecture and design of the hotel property/ building is very well appointed. The staff was very friendly, especially Alex Amram Arfi Director of Rooms and Quality was simply excellent.

Great location / great spa services. Pricey food options.

Hotel was OK, location was great but very expensive for what you got. A tiny room no view and it had a very strong incense smell.