Courtyard Texarkana

The bathtub was dirty, bathroom wallpaper torn, bathroom door could not be shut, only amenity was free Starbucks coffee, which at 8:00 was nearly gone and lukewarm. We usually love Coutyard properties. This one does not represent the company well.

The elevator did not work, that was the first sign, and we should have left then. I normally stay at Courtyards all over Texas, but this one needs attention. The room smelled fishy, the carpet was old and sticky. We debated wether or not to leave then, had it not been after 10pm we would have. Lukewarm water from the shower that trickled from the shower head, not really rinsingthe soap. The bed was so uncomfortable, not sure the mattress has ever been updated. The times online do not match for checkout, pool times, etc.. It needs major updating, so gross!

We paid for two rooms and we're given only one. That was messed up. Other than that the place is great

The hotel was outdated and the water pressure in the shower was almost nonexistent. Housekeeping was horrible. I wouldn’t recommend this place to anyone.

The property is tired showing age not worthy of the Marriott badge. Be big red stain on carpet?????? Wallpaper Peeling. More of two star.

Room was OK. Night desk person was very helpful with dinner recommendations. We added the breakfast for 2 for $5 through *******. It is actually a food voucher with a value of $10 for up to 2 people at the cafe/Starbucks. Confusing at first, but breakfast sandwiches were good.

While I had a friendly check in, the hotel restaurant needs some training of staff. First the server looked for Sauvignon Blanc among the red wines. Then I was served a Caesar salad with a vinaigrette dressing. The rooms are not well insulated and the guy above me getting up at 4 am resulted in a nearly start to my day.

The beds were not properly made. It looked like my 10 year old made them. The toiletries were used. The tube of shampoo was empty and the lotion was 1/2 empty. Staff was nice. Lock on the door was hard to lock. Wallpaper was peeling in the bathroom. AC was super frosty which was good. I’ll stay elsewhere next time though.

The hotel is undergoing renovations which should improve the conditions of the carpets in the rooms. And hopefully they will get softer mattresses. Area is great for eating ideas - Waffle House, Cracker Barrel, Andy’s Custard. But difficult to get to off the Interstate - very confusing roads.