VH Broadway Tirana Hotel

The facilities that should be there according to trip.com were not there. Like the gym, spa en rooftop pool….

The transport to the hotel isn’t convenient. While checking in with trip.com’s check-in Voucher, we were asked to pay a lot of extra fees, which is almost four times the price shown on the voucher. I was stunned, showing the confirmation email from trip.com which says the total amount should pay at the hotel is USD31.38or euro€29.48, instead more than €110 the reception man asked, then he said the city tax for each one is €8, we three people should pay €24, as my 83-year-mother was quite tired after long-distant flight, I didn’t want to look for the new hotel and was to pay what he asked this time as €53.5, I gave him my credit card, then he said if I pay by credit card, the settled amount would be Lek55961, which I think 10 times the amount, but he said it’s because of the online rate, finally I paid USD60 in cash, without any changes given. After stepping into the room, the old broken facility made me upset again. In one word, it’s an awful experience which spoiled the first day of my family trip. When I checked out the next morning, the reception man wasn’t there, another reception woman was arguing with two guests again for the extra payment she asked for.

It’s in a great location, very close to a lot of attractions that tourists will want to meet. Staff are very friendly and accommodating.

This hotel is absolutely horrible, you'd rather sleep on a bench in the park than stay here. They made me pay for an imaginary 'tourist tax', didn't clean the room after the previous guest and double booked the room, resulting in some drunk guests storming into my room in the middle of the night. Do not book this hellish place!

A parte qualche inconveniente con la recepsion la struttura era buona

黑店 額外費用 超多 希望 不要預訂

A three week trip to Albania to include Christmas to see the old soviet style brutalist buildings before they are gone Nice hotel but the only surprise was a 100 Euro damage deposit that wasn’t on the listing and an 8 am check out in the morning Cure pet cat in the hotel and great breakfast every that keeps you going for the rest of the day

Dirty place not clean. Tv not working . Hidden price you have to pay 25 Euro every night extra. It seems to me they are stealing money through this property not managing the property. When I told them I am customer they said to me the rule is rule I said ok where is the swimming pool that shows on the website as there is no pool. Also. the door lock is not working I told the reception and they didn’t not fix it.

It was a horrible experience which makes me wonder Expidia and other sites are letting people to book this please which is completely scam nothing like the pictures a lot of charges upon arrival please do not book if you do not want to ruin your trip.