AX the Saint John

Отзывы об отеле AX the Saint John

AX the Saint John

176, Triq Il-Merkanti Valletta VLT, 1174, Valletta, VLT 1174, MaltaПолная информацию об отеле
AX the Saint John
AX the Saint JohnAX the Saint JohnAX the Saint John
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1 ночь

Честные отзывы об отеле AX the Saint John от реальных посетителей

9.1/10
Замечательно
Отзывов: 68
Честные отзывы
Местоположение9.0
Удобства9.1
Сервис9.1
Чистота9.0
Фильтры:
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Все отзывы(68)
Положительные отзывы(42)
Отзывы с фото/видео(6)
Отрицательные отзывы(5)
Гость
Номер «Комфорт»
Дата заезда июля 2025 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 15 авг. 2025 г.
What a fantastic boutique hotel annexed to the stunning Rosalli hotel. Staff were superb, the rooms exceptional and more importantly "no black mould around the shower or sink". Lovely large thick soft towels which does make a difference. The breakfast was brilliant and the coffee delicious. We are staying there again on a regular basis as it was that good.
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Гость
Номер Делюкс
Дата заезда июля 2025 г.
В одиночку
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 27 авг. 2025 г.
1. Mal in Malta. Preis Leistung sehr gut. Schönes Zimmer, gutes Frühstück, sehr nette zuvorkommende Angestellte. Die Lage ist eher für Gäste die gut zu Fuss sind.
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xmOrange
Номер «Комфорт»
Дата заезда мая 2024 г.
Семья
Отзывов: 130
8.0/10
Очень хорошо
Дата отзыва 10 июля 2024 г.
位置在老城中心,出行方便,房間也不錯。唯一覺得麻煩的是它與不遠處的一家酒店是關聯酒店,而入住時要跑到那一家酒店去登記,然後再回到這家酒店入住,有點不方便。
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Nguyen Viet Cuong 87
Номер «Комфорт»
Дата заезда авг. 2023 г.
Бизнес-путешественник
Отзывов: 3
8.5/10
Очень хорошо
Дата отзыва 5 сент. 2023 г.
Rất là tốt cho 1 kỳ nghỉ lý tưởng về mùa hè . 1 hòn đáo đẹp và không khí trong lành
Перевод
6/10
Гость
Номер Делюкс
Дата заезда окт. 2023 г.
Бизнес-путешественник
Отзывов: 43
8.0/10
Очень хорошо
Дата отзыва 27 нояб. 2023 г.
酒店在瓦萊塔的市中心,服務非常好,只是房間比較小,樓下更是美食一條街,生活机能好,但是晩上稍嫌吵雜
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Buchoumingyuejin
Номер «Комфорт»
Дата заезда авг. 2022 г.
Бизнес-путешественник
Отзывов: 4
10/10
Превосходно
Дата отзыва 27 сент. 2022 г.
酒店服務超乎預料,樓下米其林餐廳,而且價格公道。
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genius_1919
Номер «Комфорт»
Дата заезда сент. 2022 г.
Поездка с друзьями
Отзывов: 13
10/10
Превосходно
Дата отзыва 22 окт. 2022 г.
房間乾淨,服務OK
Перевод
m3377
Дата заезда окт. 2024 г.
Семья
8.0/10
Очень хорошо
Дата отзыва 13 нояб. 2024 г.
Мы приехали в отель во время выставки Sigma2024 и взяли единственный доступный номер. С нами был ребенок (1год). Номер в который мы зашли был без окон (не было никакой информации об этом), мы попросили тут же поменять на номер с окном. Нас привели в другой номер (с окном внутрь отеля на стену) и сказали что мы можем остаться в нем на ночь , а завтра нас переселят в нормальный номер с полноценным окном. В этом номере были две спальни и две ванные комнаты , мы согласились. С нами попрощались и мы начали раскладывать свои вещи и собираться ко сну . Через 15 минут приходит тот же человек и говорит что вторую комнату надо закрыть , так как у нас забронирован номер однокомнатный . Честно , мы были в шоке , это было настолько непрофессионально и некорректно, мы почувствовали себя очень неловко. Нет чтобы предложить доплатить за вторую комнату, или сказать об этом заранее , он тупо начал выносить от туда наши вещи мы так и стояли в шоке . Муж спросил - а сколько надо доплатить если мы хотим его оставить ? Нам ответили - из головы я не знаю, звоните на ресепшен и ушел . Звоним на ресепшен , телефон не работает очень неприятно! Утром спрашиваем куда нас переселят из этой каморки , в ответ узнаем что свободных номеров нашей категории с окном нет и нам могут предложить номер за 100€ плюсом за ночь с балконом . Ок, мы соглашаемся . Номер был хороший , не считая что в нем были муравьи и с каждым днём их становилось все больше. Номер оснащен хорошо. Есть кофеварка , питьевая вода, чай, необходимые средства гигиены. В мини баре только 1 вино. Интересно что на завтраке а ля карте только 1 блюдо (яйца)+ континентальный завтрак и напитки входят в стоимость , все остальное за отдельную плату. Расположение отеля отличное. Рядом много кафе, ресторанов, фуд корт, магазинчики и тд . Все достопримечательности рядом. Звукоизоляция нормальная, с улицы не было слышно ни звука. Только звуки внутри отеля. Выезжали из отеля рано утром и попросили сделать ланч боксы. Было очень вкусно , спасибо!
Ответ от объекта размещения: Dear mm3377, We thank you for sharing your experience with us. It is a pleasure to read that there are aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments. We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards. Ludgarda Schembri Manager – Online Reputation
Гость
Дата заезда мая 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 30 июня 2025 г.
We stayed for 3 nights at St John’s. We were very early for check in but that was no problem. We were made to feel very welcome and offered a glass of fizz and a chat with Richard who was very helpful explaining the local sites and attractions. Jennifer was on reception who was equally welcoming and very helpful. The room was on the top floor at the rear of the building. Very quiet and clean. Breakfast was at the main hotel a couple of doors down. Really lovely continental breakfast with lots of extras and options to have a cooked breakfast at extra cost. Food was fresh and lots of choice. Service was excellent. The location was fantastic. Central to all the sites and in walking distance of most things. Valletta is such a beautiful city. We really enjoyed our mini break. A few things to mention that could be improved on. The bed was very hard and we didn’t sleep as well as we should have. Also, we would expect bottled water to be supplied daily in the mini fridge but instead we got a jug of water. Which we didn’t drink. When we asked for bottled water at reception this wasn’t an issue and we were given some. But it would be much better just to supply them daily on the room clean. Overall a very positive experience excellent service and staff.
Перевод
Ответ от объекта размещения: Dear Rach137, We wish to extend our thanks for the review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta, Ludgarda Schembri Manager – Online Reputation
LindaandJohnH
Дата заезда февр. 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 15 мар. 2025 г.
We have just come back from a nine night stay at this centrally located hotel. You check in and have your breakfast at the five star sister hotel Rosselli Ax Privilage a couple of doors down. There are many more positives than negatives: - the location is fantastic and so convenient to get anywhere in this amazing city from here. - all the staff we encountered were lovely - polite and friendly. - a special shout out to Katho and the breakfast team - they made our stay very special - they were all brilliant - a very big thank you to them. - breakfast was good and varied with plenty of choice. - being so central noise is potentially a problem - especially live music on a weekend - didn’t bother us to much but I could imagine in summer if you don’t want to close your windows or doors it would be. - the room was spacious and lovely. It was cleaned very well by housekeeping but had a couple of maintenance issues - leaking shower and light switch not working. - also very limited storage - two small drawers for nine nights is not enough. That said great staff and brilliant location.
Перевод
Ответ от объекта размещения: Dear LindaandJohnH, We wish to extend our thanks for the encouraging review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Of course, we are taking note of all all your points and have forwarded them to the relevant department heads for their due consideration and action. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta, Ludgarda Schembri Manager – Online Reputation
Гость
Дата заезда июля 2025 г.
Другое
10/10
Превосходно
Дата отзыва 25 авг. 2025 г.
We stayed at this fab hotel during August 2025 for 4 nights and 5 days and I must say that it was a superb choice. Hotel: The hotel is located centrally on merchant street Valletta and it is 5-10 mins away from most of the attractions. For example at one end of this street you will find the bus station , the upper Baraka gardens , at johns cathedral which is couple of streets away, Valletta beach which is again 10-15 mins walk away etc. As soon as you step out of this hotel it has rows of eateries and the famous steps to eat at on st Julian’s and st Lucas streets. The hotel has two hotels couple of doors away -St johns hotel is 4* and their other hotels couple doors away is Roselli 5* . When you check in or need the reception it is based not in St John’s but in Roselli. They offer welcome drinks on arrival and they hold your bags for you to start your adventure without the need for checking in straight away. Our room was very spacious and luxurious- the room was not what I was expecting. It did over exceed my expectations in terms of design , cleanliness and comfort. The room has iron, hair dryer , mini fridge , daily complimentary water , soaps, cotton pads and other toiletries. The WiFi worked in the hotel really well! Aircon was good , but annoyingly during the night it got to a certain temp and would switch off - this caused me to get too hot and have disrupted nights sleep! Staff: Our experience would not have been superb if it was not for the staff. A special mention to : Umair- An absolute gem who was of a very happy disposition and ensured our water was topped up and that he gave the highest , courteous service. Naman- this man went up and beyond to make sure our experience of Valletta was the best. He made a few calls for us when we couldn’t get booking for a beach day and we were very grateful for his recommendation. Dahy - He was so attentive , listened to what we needed and ensured we got what we asked for! Amal - super courteous and informative . He always gave us suggestions and advice of the highest calibre. The service of all staff we encountered was beyond anything I have experienced in other places. On observation with all walks of life their service was the highest for everyone that walked through the door! (Please give them a raise and a special recognition for the job they do!!) Sightseeing The hotel is centrally located as mentioned above most attractions could be seen by walking to them. The hotel provides you with a basic map which is very helpful and Amal ensured he mapped out all the points of interest to us on this map which was easy to follow. Transport: We used a taxi from the airport that dropped us at the end of the road and we had to take our suit cases to the door. The taxi could not go beyond a point . We got the talijia bus card which gave use 12 journeys for 19 euros - this worked out for us which meant we could see other areas of the island. We did a lot of exploring in just the 4 days we were
Перевод
stc8190
Дата заезда июля 2025 г.
Пара
10/10
Превосходно
Дата отзыва 2 авг. 2025 г.
This is a top class boutique hotel. We had the family suite which was ideal for two people - loads of space. The furnishings are of the very highest quality and the room was spotlessly clean. What makes this hotel stand out is the quality of service. Staff remember you by name and more impressively remember simple preferences eg at breakfast. Not cheap but like many thinks in life you get what you pay for. Highly recommended for a high class stay right in the middle of Valletta with everything just a shirt walk away.
Перевод
Ответ от объекта размещения: Dear stc8190, We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta, Ludgarda Schembri Manager – Online Reputation
TLegner
Дата заезда июня 2025 г.
Пара
10/10
Превосходно
Дата отзыва 14 июля 2025 г.
The St. John is a quaint boutique hotel in a perfect location. Despite being located on a lively street with several restaurants and bars, the rooms are very quitet. The rooms are very well appointed with nice amenities, the bed is very comfortable. The staff is very friendly and accommodating. A lovely breakfast is served in the Grain restaurant at the Rosselli sister property.
Перевод
Ответ от объекта размещения: Dear TLegner, We wish to extend our thanks for the encouraging review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta, Ludgarda Schembri Manager – Online Reputation
David C
Дата заезда июня 2025 г.
Пара
10/10
Превосходно
Дата отзыва 14 июля 2025 г.
Absolutely fantastic,nothing was too much trouble.Brilliant location, excellent breakfast probably the best hotel we've ever stayed in.Very highly recommended we'll definitely be back
Перевод
Ответ от объекта размещения: Dear DandL6, We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your recommendation is appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta, Ludgarda Schembri Manager – Online Reputation
Poonam B
Дата заезда мая 2025 г.
Поездка с друзьями
6.0/10
Дата отзыва 15 июня 2025 г.
The hotel is a sister location to the Rosselli which is a few doors down, here is where you check in. We were welcomed by a friendly reception and offered water and a glass of prosecco on arrival which was nice. We stayed on the 1st floor and our room was positioned at the back of the hotel - away from the from the busy street front which we initially were grateful for. The room was nice and modern. Kept clean daily by the housekeeping team whom we cant fault. The location of the hotel is great, walking distance from great sights in Valletta and also good transport links. A few negatives, whilst we were positioned in the back of the hotel, there were odd sounds that we heard throughout the night, which I can only describe as banging and clanging. We also found after using the shower that water was leaking from under the wall. We did report this and was advised it was fixed however this was not the case, we didn't bother flagging again. The pillows were unfortunately horrendous; they were soft stuffed bag like (only way I can describe it). I definitely would want to rate the hotel higher as the room and location were great, but the negatives did have a big effect of sleep during our stay.
Перевод
Ответ от объекта размещения: Dear poonamb267, We wish to extend our thanks for the feedback. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Of course, we are taking note of all your points and have forwarded them to the relevant department heads for their due consideration and action - it would have been however better for you had you informed the staff that you preferred different pillows. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation