Locanda Herion

Мне пришлось сделать несколько звонков, чтобы получить информацию о моем номере. В отеле нас никто не встретил. Когда я наконец получил ответ и перезвонил. Прошло 15 минут после того, как записка на двери гласила, что они вернутся. В номере не было утюга и гладильной доски, я попросил их взять. Она заявила, что мне нужно дождаться прихода менеджера с 8 до 2. Затем она сказала мне, что я должен дать чаевые уборщице, прежде чем уйти. Телевизор не работал, Wi-Fi был нестабильным. Отличное расположение, но сервис нуждается в улучшении.

Very good location and the room is very comfortable and clean. Had a pleasant stay here!

Имейте в виду, что стойки регистрации нет. Любое взаимодействие происходило из-за уборки номеров. Единственным запутанным опытом была регистрация без стойки регистрации. Очень чистый номер и очень удобное расположение

We stayed with Locanda Herion mid October and found the location convenient and the accommodations comfortable. It was strange to never have seen a hotel employee at all during our stay but I understand this is the way some properties are going. It didn't cause us too much trouble. The only problem was some confusion with the checkin instructions. The instructions I was originally sent referred to a door that is not used in the "winter" (I didn't realize it was winter), The codes for the door in use and for our suite I had to manually request on the day of arrival. Other than that the directions to find the property from the train station were perfect. We would stay here again if we returned.

5 stars WITH HEAVY RESERVATIONS. FIRST AND FOREMOST: download whatsapp before you stay here. We waited an hour in the rain for information to access the building but could not get a hold of anyone because of our US phone service until another guest helped us out and god bless her for doing so. She showed us to contact the peraon through whatsapp and aa soon as I got a hold of someone we were immediately in. The room was wonderful, the location was great, it was a perfect stay after the initial hiccup which may have been a random hiccup. So I repeat: download whatsapp because that's how we got a hold of someone quickly.

I am giving this places a 2 star because THEY CONVENIENTLY do not accept ANY kind of credit card to pay, and in the ad it says they do!!! So I has to pay in cash!!

Room was big enough of 4 people. We had a queen bed and two twin bed. Bathroom is big and roomy.

The location is nice. Very close to a main street and 2 minute walk to water transportation. There are two mobile cell phone shops very close. Two cafes and pizzerias. Backyard terrace is nice but they need to fix the lighting as it was flashing uncomfortably so I would recommend eating breakfast in the terrace in the day time until they fix it. They have luggage storage which was very useful on our last day so we can do activities after checkout. Overall a pleasant experience experience.

Great stay right in the heart of Venice. As others have stated, the check in process can be a bit cumbersome, but just make sure you fill out all of information that they request before you get there. And also whatsapp is the best way to communicate with them. The room was comfy, very clean, and had everything we needed. The housekeepers that we met were very friendly, helpful, and eager to answer any questions that we had. Do yourself a favor to get away from the big crowds and spend some time in Cannareggio. Great food choices and more locals than tourists. Locanda Herion was a great stay!