Andaz Maui at Wailea Resort - A Concept by Hyatt

酒店非常不錯，餐廳、沙灘、泳池服務都非常到位，餐廳的食物也非常可口。酒店每天的活動也非常豐富。

酒店晚霞太美！

離海很近，酒店園林和泳池設計都很美，房間不是很大，枕頭選擇多一點就更好了。

Room and property was great. Staff fiendly except for concierge, who did not explain about included activities.

Sat down at the table to order drinks and food near the bar area tables and server never came. We got up after 20 min. Also spa services were booked so couldn’t utilize any of that. It was cold and rainy during our stay and the room was freezing.

I wouldn’t recommend this resort to anyone. There are places in the exact same area for much, much better overall value. We booked Andaz for our honeymoon and made multiple calls to ensure they knew why we were staying there. Learned my parents called the day before our arrival to have champagne waiting for us too. Not only was the champagne not there but not even a single word was mentioned about our honeymoon the entire time there. They canceled our $700 luau on property a week prior with no call to provide a refund or help booking somewhere else. Then their “mixology class” is just talking and watching a bartender make drinks that you don’t choose. Thought we would be physically making the drinks while the bar tender instructed us. The name should be changed to “mixology show”. For nearly $1,400 a night with taxes and mandatory valet it was extremely disappointed.

Over rated, only one jacuzzi, always busy . We only use it for 10 minutes during whole staying.

Pool was unheated when we arrived but heated the rest of the trip, so that was OK. Cockroach found in the room on two occasions so they could do a better job with pest management. Odd that there were so many pools and only one hot tub. Entryway tree lighting needs to be redone. Several lights were out. Overall, staff and service were good, especially aunt Debbie

Phenomenal stay at Andaz - went for a medical conference and it was clean, quiet, spacious, friendly staff and comfortable for a family with kids of all ages