Holiday Inn Express Walnut Creek

性價比不錯，房間大安靜

Met our needs for clean, convenient stay. The room met our need for special assistance very well.

One of the best for me yet super clean very nice people enjoyed it very much room was very well equipped will definitely stay again

Our room and the hallways smelled like stale cigarette and **** smoke. There was red staining on the bathtub like it wasn’t properly washed. WiFi was non existent. If you park anywhere but the front when you check in, the security will give you a warning for that. The only pluses were the microwave fridge, and plentiful garage parking.

The hotel was clean and comfortable, with nice decor. However, our room was not cleaned after our first night, and we checked out as planned after our second night. This is the reason for the "poor" and "average" ratings above. The desk staff was efficient, pleasant, and attentive.

I usually don't do reviews but the unfriendly guy at the front made me do so. It was my worst experience out of all Holiday Inn Expresses. The room was not clean having hairs on towels when we entered the room. I asked for housekeeping both at the unfriendly counter and by a voice message at the housekeeping number but wasn't done the next day. Our family was out during the daytime and returned to our room in the evening. We were out of towels and it was really difficult to get help. The counter had only one towel when we needed four. You have to park at the basement garage but they won't explain friendly during check-in and put a annoying paper on your car window if you park on the first floor even for a very short while. A lot of plastic covers of buttons and lights in the elevator was damaged and the door locks had poor maintenance.

This hotel was clean and comfortable. I feel this property was a great value for the money. I would definitely stay here again.

This is the second time I’ve stayed here and thoroughly enjoyed it. I would highly recommend this facility to my friends. It is close to the freeway and in a very nice area.

The ease of getting to my room from the garage. It was very quiet at the hotel. I would recommend this property to friends & family.