Hyatt Regency Washington on Capitol Hill: отзывы

Excellent service. The breakfast was great. Recomended a 100%.

I really liked it walking distance from Capitol it was nice .

這個酒店勝在地理位置好，整個酒店的服務有點國營單位的感覺。前台撲克臉，沒有禮貌。打電話問早餐幾點結束，回答我沒有免費早餐，你必須付費。我説我的訂單裏含早餐的，我是問你幾點結束。對方才説哦，是的，你的訂單含早餐，太粗魯了。我直接投訴到前台經理處。房間設施很舊了不推薦這個酒店

酒店位置很好，步行去國會大廈和聯合車站都很方便，房間也不小。自助早餐也不錯，種類還行，美式早餐，成人27，孩子13。酒店還給送了熱水壺。

非常乾淨！地點特別棒，國會跟車站都衹需要步行5分就到了。

酒店衞生間非常簡陋有味道，不像這個級別的酒店配置

酒店非常好，停車不是很方便

早餐另收費，沒人26美元，美式早餐，品質一般。整體水平比高速路邊上的快捷酒店更差。酒店半夜裡樓道人聲嘈雜。

位置方便，整體不錯

The lobby and bar/restaurant area were great. The rooms are small and outdated. The bed frame had rips around and the carpet in the room was faded. The pool was crowded and there were no towels available.

Room air and heating system is terrible load and not functional well, shower is not working properly. The water is not running well and the temperature is hard to get control. During the night we could not sleep due to the room condition

Hotel room had a weird smell to it when I first walked in. There was dust on every light fixture in the room. There was a little hair in our sink. Amenities are nice, but the rooms need more attention with cleanliness and they need to be updated in general.

My daughter and I traveled to Washington for the first time. The location of the Hyatt Regency was perfect for easily walking to the main attractions of the city. We opted to include the buffet breakfast with our booking which was great. There was a wide selection of offerings and the service was efficient and friendly. Our room itself was comfortable and clean. The staff at the check-in desk were friendly and helpful. All the employees that we encountered at the hotel were polite and friendly. We definitely felt welcomed and valued. A huge shout out goes to June at the Concierge Desk who was absolutely FABULOUS!! As this was our first time visiting the city we were feeling a little overwhelmed with all there is to see and do. June was tremendously helpful at directing us and giving us the "inside scoop" on where to go and when. She also offered great suggestions for restaurants. Her friendly, caring and helpful manner really made us feel valued and confident to be able to navigate the city on our own. We loved seeing her smiling face each day! One small detail that can't go unsaid is the fact that there is a fire station across the street. It honestly wasn't a big deal but we were woken up twice during our stay by the sirens. All in all we had a great stay and I would definitely recommend this hotel for all travels and especially families.

Rooms were extremely dusty. From the carpet to the furniture everything had a thick layer of visible dust. The mattresses were unbelievably lumpy and saggy and without any padding. The bathroom was cramped and strangely laid out.