Quality Inn & Suites Boone - University Area

The lady at the counter was wonderful and greeted us kindly! She was sure to tell us that she and her coworkers were readily available if needed, and the different amenities that were not in the room. I wouldn’t mind going there again, it was a lovely experience. The room was comfortable as well, the bed was well made and soft and did not has a funky smell which I sometimes worry and have experienced with other hotels/motels. I do recommend!

I reserved a king room and upon check in I was advised they didn't have a king and could only offer a two queens.i asked if there could be a rate reduction and was told no. There was dirty socks left in the room and carpets looked like hadn't been vacuumed in weeks. Wont stay here again.

Room was clean but sheets were not washed. Found hair and debris on the sheets. Manager was friendly and switched rooms. New room was thoroughly clean, but the tv didn’t work and the pipe leaked through the wall when showering. The maintenance needs improvements for sure. Not my best stay.

You need to make sure, I am not charged for the stay. We got to the arrival hoping to relax with a swim after skiing and then getting a good nights rest. The pool is closed, and this is not stated on the site. We did not stay and the manger stated we would not be charged.

Breakfast was a joke. all frozen foods and cereal. Service told us they couldn’t deliver blankets to the rooms, they needed to be picked up at the front desk.

I enjoyed my stay. But, the hotel is showing a little wear and tear in the hallway and elevators. The breakfast was minimal. Overall, I enjoyed my stay. Ray

Our stay had a rough start. the AC in our room was leaking and the floor around it was wet. I contacted the front desk and Shauanda was very friendly, she tried to get us to a new room as it was the evening and maintenance was gone for the night. We went to have dinner while we were waiting for an update and I gave Shauanda my cell number to keep me updated. She did give me a call to let me know there were no other rooms available but that the hotel would comp that first night. Maintenance came the next day and fixed the AC and it did not leak anymore. The beds were comfortable, and the room was a good size. There was a whirlpool bathtub in the actual room (as well as a regular bathtub in the bathroom) but we did not use the whirlpool tub; it looked as though it needed to be cleaned. The water pressure was good but the hot water was very spotty; it would go in and out during the showers and baths. The breakfast was ok, there was a waffle machine and a continental type breakfast. For the most part it was a decent stay. Don't know if we would stay again but it wasn't horrible.

I don’t know exactly what their house keeping situation was, but their were rooms not closed up theat needed cleaning. A guest does not want to walk down the hall and all doors are open that needs cleaning. Side door did not lock so anyone could have walked in without key access.

Was decent. Just need a spot for a quick weekend trip. ONLY negative was they didn’t tell anyone that the hot water would be off from 11am to 5pm Pool was also completely drained