WoodSpring Suites Wesley Chapel-Tampa

Bring your own utensils! Otherwise it’s cool.

After a long drive I went to check in to shower and unwind however that did not happen. Upon arrival the lobby was nice and had a pleasant smell. The staff member checked us in and all was fine until we got to the room. Once in the room before we could put our first bag down there was a baby roach on the counter area. As my friend discovered the baby roach she didn’t put her bag down and then the lights to the room went out (I’m guessing it was on a eco friendly timer). Once that happened I had to cut my flashlight on my phone as I did that this big roach runs from the back of the refrigerator. We both panicked, screamed, and ran back downstairs. This all occurred in under 45 seconds of being in the room. We never got the chance to experience anything else as we checked out with management because that is highly unacceptable. I did not stay at the hotel that night or for my trip I left at those 45 seconds of that experience. You have to use the key card to use the lights in the room so that maybe why they turned off. I have no pictures because everything occurred so fast and my main focus was to get out of there with both my friend and I being severely terrified of roaches. At 10 o’clock at night we were left, scrambling, trying to find a room located close in that vicinity they had barely an availability due to their being a limited rooms in the area. With it being an extended stay place this could be why

The sound insulation is very bad, there are many residents who live there permanently with dogs, entire families with children, it is very noisy. The rooms are cleaned every three weeks.

The staff was friendly. The room was clean and comfortable. Check in / out was easy. It was in a good and safe location. The price was right. I couldn't ask for anything else. Thank you.

Look it was fine. Like I had minimal expectations but the smell brought it down to a two. The mix of pot and industrial cleaner and perfume was terrible. If you or your party doesn’t have a sense of smell you’re good but if you have a fully functional nose I would not recommend

The floors are like the old greasy restaurant . They have no ice machine. The room services every two weeks. They have no hand towels. They have no breakfast. They do serve coffee in the morning but have no creamer or sugar. The whole place smells terrible. The elevators are dirty.

There were BIG roaches in our room!!! After being told that there were no other rooms available, the front desk offered us a can of Raid roach spray! We WILL NOT be staying here ever again!!

The 2nd floor was always 'smokey'. Did like that. The fitness center could use a stationary bicycle.

The staff was ignorant and yelled at me after checking me into a room that already had guest! After i told him the keys disnt work and that it sounded like tv was on.