The rating options goes from average to very good and The Weinberg is neither.... We spent 3 nights and it is a beautiful, stylish and comfortable hotel. It should get full marks but due to a couple of issues it sadly falls short. Although the staff are friendly, the service is slow and just not on point for a luxury establishment. The staff it is a hit and miss. It feels as if they just does not have that preemptive touch to know what a guest might need or pay enough attention. On more than one occasion , you will get served and then not see anybody again unless you wave your hand to catch their attention. One early evening I phoned the bar for drinks as room service but was told "sorry can't help, I am alone with nobody to assist" Breakfast from the menu is good but the continental breakfast offering is lacking. They have a system where you can't help or dish up for yourself and have to ask someone behind a counter. It is cumbersome and time consuming, when it gets busy you stand in a queue to be eventually assisted. I also got the impression the staff have been briefed to hand out the bare minimum.... One slice of cheese , one piece of ham etc The rooms are beautifully decorated but just not practical. Example, the stand for you suitcase is at the room entrance as per normal but the clothes cupboard is situated on the opposite side of the room. There is also no place to put your toiletry bag next to the basin in the bathroom, once again on the opposite side of the bathroom there is some sort of cabinet. Last gripe is that taxis are not allowed on to the premises to drop you off, in our case we had to do some shopping for supplies and we ended up having to carry our shopping bags up the hill from the road. (Right past staff who didn't even bat a eyelid to offer assistance) Maybe I am too critical but as the type of establishment they market themselves at and the price point they charge, certain services should be of higher standard. There are some very good other options in town which we might consider on our next trip. Read less
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