Super 8 by Wyndham Hampshire IL

Rooms are disgusting. I have a pretty low standard when it comes to hotels and I went and got a different hotel that night. I felt itchy just stepping in the room.

The hotel was outdated, unclean. In the room - 207; there was holes in the one bed cover. Stains on the sheets, pillowcases, towels and shower curtain. There was a dried dirty washcloth on the shower rail, a dry moldy used coffee sachet in the filter in the coffee pot and the coffee pot itself was not washed out. The heater had 2 settings 84 degrees or cold fan.

Our entire family stayed for a funeral in the area and rented seven rooms. The property needs some serious updating and has significant cleanliness issues. I have over 20 years of experience in facilities management and it’s very evident this property is being operated on a shoestring budget.

The room definitely needs and update and some cleaning. There was also a couple bugs crawling around.

Stayed overnight while traveling. Asked if they took veterans or AARP. They said, No. Later in room I found that it was a discount they honored. Went back to desk to ask for the discount. (20% would be $21.00) Man argued then handed me $10. Very little for breakfast, Room was filthy. I sent review to Company. Owner called me next day and says bad staff but declined to make up the military discount. Unresolved. While in lobby another came to desk to complain about dirty room.

Good location for what I needed to do. Not pool or fitness center though.

Toilet not clean. Regular bathroom no soap. Breakfast area limited and messy.

I stayed expecting an at least quality night. The room was disgusting. Sheets and blankets stained up. Poo and pee on the toilet. A big hole that was half patched in a non water tight maner, crud and dust all over the room. Discarded chop bags and trash behind the night stand covered in dust like it had never been cleaned. Towels disgusting. Puke stains up and down the hallways. It reakes of curry. I was informed by employees behind the desk that the building was being sold, and that the owner was in Mexico on vacation and that I would be emailed in regards to this situation, only after I showed the employees the pictures I have plus informed them that I am a certified property inspector. I have not been contacted. I want my money back.

The furniture was overly stained, and could have been cleaned. The bed duster had white stuff on it. Toilet wasnt even wiped out, there was a ring of grey where the water level sat inside the bowl. The heater had a terrible smell. It was 40 degrees outside but they had the ac on. Im not sure if it was to hide the smell of the room or what.