Starway Hotel (Xining Shuijing Lane Wangfujing Branch)

сюрприз

We found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the "do not disturb sign" on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry. I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend. All in all, if you don't care about cleanliness, then it's ok as it's well located.

西寧進去旺季，房間不好訂。酒店位於西寧老城中心，距離莫家街，東關清真大寺很近，步行可以到達。 停車位很緊張，因為一棟樓裏有三家連鎖，有限車位停好後就不敢再開了。電梯也好難等，三部電梯也得等很長時間。 服務很好，不管是前台還是客房服務員都很熱心，有求必應。 房間很大，沒有空調，西寧這房間沒有空調的老觀念得改改了，很不舒服，對面房間沒有窗户，客人就開着大門吹風扇，任由門鎖不停報警，太吵了。 房間設施有些舊，衞生間的毛巾浴巾也是舊的。建議更換一批，衞生間有晾衣繩，25樓有洗衣機，這個挺好的。有早餐，很豐盛，但就是就餐人太多。吃飯像打仗，不過服務員收拾得很快，還是很乾凈的。

設施：一般 衞生：不好 環境：一般 服務：可以 酒店是在寫字樓裏面，幾個酒店共用一個大廳，共用電梯，上下等電梯很不方便。房間沒空調衹有一個噪音嚴重的風扇，房間窗台也臟兮兮的，停車也不方便，免費停車還要早上8點多就要開出來，否者要收費😂，青甘環線住的最不理想的酒店

前台工作人員熱情，酒店地段可以，停車特別不方便，三家酒店共享的免費車位有限; 洗衣房也是共用，二台洗衣機，洗衣液用完了，也不見及時更換; 整棟將近30層的建築有辦公樓，好幾家酒店，衹有三部電梯; 尤其是房間特別悶，側開的小窗户根本達不到通風效果，沒有空調，晚上衹能用噪音嚴重的風扇，洗手間洗手池下水堵。第二天換了房間，洗手間洗手池下水道漏水，下午我女兒穿着酒店拖鞋滑了一跤，酒店維修師傅維修之後，晚上10點多又漏水，師傅再次上門維修，但是整個洗手間地面都是水，又打前台電話，安排門衞保安拿着個小拖把上門清理，他搞不定，説水太多了，（本來也不是他的活，他也不願意用手擰乾再拖）,為了不影響孩子們休息，我老公親自又是拖又是擰，搞到11點多，非常不好的居住體驗！酒店可以調查一下。

位置好找，門口是停車場，交通比較方便，前台服務熱情，有問必答，很有耐心，還免費贈送了早餐，由於出發時間較早，早餐時間跟不上，前台暖心的準備好了牛奶雞蛋，麪包打包給我們，非常暖心，房間寬大，衞生乾淨整潔，設施完善，還配備了小風扇和加濕器，環境很好，旁邊遊玩區也較多，非常滿意的一次入住