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Отрицательные отзывы(21)
Harshad Billimoria
Exquisite Business Room + Projectable TV
Гость проживал в мар. 2024 г.
По делам
Отзывов: 28
5.0/5
Превосходно
Опубликовано 18 апр. 2024 г.
The hotel is good and walkable distance from the train station.
The rooms were spacious and were complete with all amenities.
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Ответ от объекта размещения: Thank you, our dear guests! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different check-in experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time
CAN in CN
Exquisite Business Room + Projectable TV
Гость проживал в мая 2024 г.
Поездка с друзьями
Отзывов: 15
4.7/5
Потрясающе
Опубликовано 12 июня 2024 г.
We had a wonderful experience, but experienced power cuts two days on a row.
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Ответ от объекта размещения: We are very sorry that we failed to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life and sincerely hope that you can stay again to feel our progress.
Harry92
Модный бизнес-номер
Гость проживал в дек. 2023 г.
В одиночку
Отзывов: 2
5.0/5
Превосходно
Опубликовано 21 янв. 2024 г.
Good location near Railway station and Metro Station
Room clean
Full
Перевести
Ответ от объекта размещения: hank you for your positive feedback. Giving someone a rose hand will leave a lingering fragrance. Your positive feedback is our greatest support and encouragement, and will also be our driving force for continuous progress! Thank you for your visit. We hope to have more cooperation with you! Thank you very much again. I wish you a happy life and all the best
nothando
Businesss Room
Гость проживал в мар. 2023 г.
Поездка с друзьями
Отзывов: 22
4.2/5
Очень хорошо
Опубликовано 9 апр. 2023 г.
It was good .
Перевести
Ответ от объекта размещения: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and always be prepared for your return at any time.
Cameron Isaacs
Модный бизнес-номер
Гость проживал в дек. 2022 г.
В одиночку
Отзывов: 5
2.2/5
Опубликовано 5 февр. 2023 г.
The hotel was average. Not very close to all the attractions. They didn’t clean the room everyday even though I put the “room cleaning” sign outside everyday. They didn’t change the towels or give us water. The breakfast was just dumplings 🥟 no coffee or other options, I understand because it was Chinese new year and there weren’t many guests but the next day wasn’t any better most of the food was Chinese .. the coffee wasn’t great. They could improve by cleaning up the rooms and offering a widest variety for breakfast.
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Ответ от объекта размещения: I'm sorry that the hotel you said brought you a bad experience during the Spring Festival, but the hotel you said is not our hotel, and the picture uploaded by is not our hotel's picture
Diesel CE Corp.
Элегантный бизнес-номер
Гость проживал в мар. 2024 г.
По делам
Отзывов: 13
3.2/5
Опубликовано 26 апр. 2024 г.
Average
Перевести
Ответ от объекта размещения: Dear customer, upon seeing your feedback, we are saddened that we were unable to provide you with a satisfactory stay experience. This is our greatest regret. Your sincere evaluation is a driving force for the continuous progress of the hotel. We look forward to your visit again, which will definitely provide you with a better and more satisfactory stay experience. It will make you feel our sincerity and also show you that we are constantly striving for progress in the hotel. Finally, I wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to experience our progress.
Yong0707
Exquisite Business Room + Projectable TV
Гость проживал в мар. 2023 г.
По делам
Отзывов: 2
5.0/5
Превосходно
Опубликовано 10 апр. 2023 г.
very good
Перевести
Ответ от объекта размещения: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and always be prepared for your return at any time.
kalven_li
Элегантный бизнес-номер
Гость проживал в сент. 2022 г.
По делам
Отзывов: 23
5.0/5
Превосходно
Опубликовано 21 окт. 2022 г.
GOOOOOOOD
Перевести
Ответ от объекта размещения: 親愛的客人:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。楚都酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待您的再次光臨!
Ответ от объекта размещения: 您好!很抱歉在入住期間沒能給您一個五分的入住環境,酒店是2017年開業,整體裝修風格是新中式風格,傢俱整體顏色偏紅棕色,營業期間也有更換過房間部分設施,地毯也會每月進行一次清洗,您提出的意見,我們也會向領導進行反饋,再次對您致以歉意,祝您生活愉快!