Отзывы об отеле The Explorer Hotel

The hotel location is well, we like the view from our room window. We can see the sunset from the room. The staff are politely, only hotel restaurant area may not fit enough table as we wanted to having dinner but the staff told us we had to book, and then ask us go to bar and lodge area to have our dinner, this was quite not happy experience.

Hotel is very popular. Many tourists picked this hotel as the room is big and very comfortable bed.  Service is good. Housekeeping is great!

Rooms are big. Buffet breakfast is good

Good experience staying in Explore hotel, and a nice view from window. Breakfast is so fresh.

Hotel is one of the top 2 in town. But only 1 of 3 elevators are in service apparently due to some freak accident 2 months ago. Service quality is a bit to be desired but mindful of Yellowknife having a small population and Feb during the peak season, this is "understandable" Restaurant dinner food was good and our waitress was super friendly.

The location of the hotel is good, close to most of the places. Food in the hotel restaurant is very delicious, highly recommended.

Staying at this hotel for a week, overall experience is great! Our room microwave encountered problem and the front desk staff sent a technician to fix it real quick, highly appreciated. However, the elevator capacity is limited which requires a longer waiting time for the guest, and sometimes people chose to use the stairs instead.

I checked in on 25 Dec. There is a car accident inside the hotel on 24 Dec. There is no proper entrance and no elevator in the hotel for all 4 days I stay. The hotel cost is not cheap. I think that the hotel should compensate something to the guests such as gift card or breakfast or drink tickets. There is none compensation.

Overall very good place to stay, very convenient. All the tours will pick you up at the hotels. Amazing experience in YK!

I arrived when Yellowknife had a blackout. The bags were brought into the airport one by one. I went outside to see the hotel shuttle bus pulling out and drive right past me. I had to wait 30 minutes for its return, with me being the only passenger. The hotel had no power and I was told by reception that people can go up the lift but it is not guaranteed that you wouldn’t get stuck in it. Really had no choice as 7 floors is a lot of steps. The room was very hot, so I went do to the foyer. However, you could not get anything as their eftpos was not working. All places downtown were shut. So nowhere to eat or drink. The power came back on after 11pm. It was not a great start. The rooms were roomy and the king bed was comfy but the bathroom was incredibly small. First time I have seen a shower where you pull the bath faucet down to change the water flow to the shower. It took a while and google to sort this out. The coffee machine was ok. The hotel window was dirty and spoiled the great view. I liked that the room had a microwave and bar fridge. The staff were staff, nothing stood out as exceptional service. There is no porter service or doorman, so no help with luggage or doors. The lobby was ok but taken over by a theatre group the first afternoon, so not a lot of seating. Remember this is touted as a 4 star hotel, but the service doesn’t match. Housekeeping is only done in the morning, if you want to sleep in, after getting back after 2am from Aurora tours, you will miss out. There is no free water or water stations. A bottle of water costs $5. There are many vending machines. Overall, I found this hotel average.

The location and view is good. Almost every tours can pick up here. There’s a microwave in the room. There are shuttle services which helps a lot to link international travelers. I took the earliest flight at Yellowknife at 05:20, it’s catchable by taking the first shuttle bus at 03:30. Don’t need to worry about.

Everything is great, except for the lack of laundry rooms.

Good location. Nearby a big supermarket.

Wonderful stay! The place was very nice, clean, friendly staff, great food! We had an amazing Aurora experience! The only thing was getting accustomed to the cold temperatures of Yellowknife. However, the Aurora came out spectacularly every evening, making it all worthwhile!