Чтобы гарантировать подлинность показываемых рейтингов, мы не просто рассчитываем среднее значение. Вместо этого для определения окончательного рейтинга мы принимаем во внимание достоверность отзыва и дату проживания гостя.
Подлинные отзывы
Местоположение4.8
Удобства4.8
Сервис4.8
Чистота4.8
Фильтр:
Сортировка:
Все отзывы(72)
Положительные отзывы(71)
Отзывы с фото/видео(18)
Гостепреимный хозяин(17)
Понравилось(13)
Отличные номера(11)
Расслабляющие горячие источники(6)
Вкусный ужин(5)
Отрицательные отзывы(1)
Анонимный пользователь
Hanare Anzu-Anzu-только для 2 человек[Японско-западный номер][Некурящий]
Гость проживал в апр. 2024 г.
Друзья
Отзывов: 2
5.0/5
Превосходно
Опубликовано 13 апр. 2024 г.
Excellent experience!!
The 2 storey house included living room, bedroom, 2 restrooms, balcony and private onsen! The view from onsen is incredible!
Kaiseki dinner was served at the main building in a private room. The whole main meal and beverage were in high quality. Breakfast on the next day morning was good too.
Staffs were helpful and polite. Free taxi round trip from JR station to the hotel. And just 8 min walk from the Kinrin Lake which is prefect for getting up early for the morning mist.
Перевести
6/18
Гость
[Номер с полуоткрытой ванной]Hanare"Sazanka"только для 2 человек[Японско-западный номер][Без возможности курения]
Гость проживал в апр. 2024 г.
Семья
Отзывов: 4
5.0/5
Превосходно
Опубликовано 4 апр. 2024 г.
We had a fantastic visit there with good service, delicious food and great accommodation. The hot spring in the room is amazing and they provide free drinks in the fridge too. The accommodation is spacious. The beds and pillows are comfortable, one of staff even know Cantonese and all of them are so nice and friendly. It worths us to rate a 5 star rating.
Перевести
6/15
Гость
[Номер с полуоткрытой ванной] Приложение "Uraki" только для 2 человек[Японско-западный номер][Некурящий]
Гость проживал в янв. 2024 г.
Пара
Отзывов: 3
5.0/5
Превосходно
Опубликовано 11 янв. 2024 г.
The dinner and breakfast is superb! It is like having a meal in a 5-star restaurant, free drinks with plenty of options are available! Since it’s our wedding anniversary and I have made a remarks upon booking. It is surprising that the hotel provided a celebration dessert for us! Thank you! Will
Come back for sure!
Перевести
9d9d
[Специальный номер Yuzen Detached] Отдельный дом с внутренним горячим источником и купальней из камня[Японско-западный номер][Вид на горы]
Гость проживал в мая 2024 г.
Другое
Отзывов: 31
5.0/5
Превосходно
Опубликовано 4 мая 2024 г.
Huge room with amazing in-room amenities; staff super friendly and helpful. A member of staff from Hong Kong offered to drive us to JR station as taxi was not available when we checked out. Impressive service!
Перевести
TSZ LEONG
Гость проживал в сент. 2023 г.
Пара
Отзывов: 14
5.0/5
Превосходно
Опубликовано 23 сент. 2023 г.
Excellent service and dining, all staff are very well trained,
Good place to stay with someone you loved
Перевести
Гость
Гость проживал в янв. 2023 г.
Семья
Отзывов: 2
5.0/5
Превосходно
Опубликовано 7 февр. 2023 г.
This is a warm and comfortable hotel. I stayed with my family in the two guest rooms of Anzu and Ajisai at Yufuin Bettei ITSUKI. We chose the package with dinner and breakfast.
You can park your car at the hotel first and then go out to play. It takes only 7 minutes to walk to Kinrin Lake. There is also a MaxValue supermarket near the hotel, which is super convenient. After half a day of sightseeing in cold weather, the hotel lobby welcomes their guests with the warmth of firewood. This is one of the things I like about this hotel.
The staff are very polite and the service is superb. They call before dinner reservation time to let you know dinner is ready. Dinner is arranged in a private room in the restaurant which allows sufficient privacy. Local seasonal ingredients are used in every dish, tasted fresh and delicious and served on fine pottery. Such an absolute feast for the tongue and eyes!
I would like to appreciate the mindfulness of the hotel. When making hotel reservation, I told the hotel that we have a member who does not eat raw food. At that time, the hotel replied that the sashimi in the meal could be served cooked. When we check-in, hotel staff took special attention with that.
The room is spacious and tidy with air purifiers and humidifiers. One of the rooms we stayed in had an indoor and an outdoor onsen and the other had a semi-outdoor hot spring. Flowers and plants are planted in the garden of the room and around the outdoor hot spring. You can feel the natural a**osphere of Yufuin when you look out from indoors or in onsen.
There is another point worthy of praise. When I was seated for dinner, I asked the staff at the front desk if I could buy stamps for sending postcard. They did not have stamps for sale. To my surprise, as soon as the first course of dinner was served, hotel staff handed me a beautiful envelope with a stamp inside. They even checked the postage fee to make sure the stamp fee is enough. How efficient and thoughtful they are.
This is the best onsen hotel and I would recommend it to everyone. Family raves about the stay. Overall it's impeccable. If I have the opportunity to come to Yufuin again in the future, I will definitely choose this hotel again.
Перевести
Гость
Отдельный номер Ханамизуки (японско-западный с эксклюзивным горячим источником)