Alpenlodge

Beautiful space and wonderful homely environment. The walk to town is a bit far if you have young kids with you.

Good hotel

The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!

Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.

If you’re fortunate enough to have clear weather, Matterhorn views here are spectacular. Taken together with the charming handmade furniture, private terrace, complimentary ride from the train station, and fresh breakfast every day; it is so Worth the extra few steps from town!

We had a lovely stay at Alpenlodge. It's a boutique hotel so it's quiet and the staff is great. The rooms were clean and the furniture all through the hotel is so nice, much of it handmade. The staff were very nice and helpful. Breakfast was good but the presentation was even more amazing. The way they serve everything is so quaint. I'd highly recommend this place to anyone. As others have mentioned, it is up a hill so you will always have to walk up and down, but they do offer a taxi from the train station when you have luggage. We also enjoyed the Zen Spa (sauna, steam, meditation room).

Perfect south facing location overlooking the town of Zermatt with unparalleled views of the Matterhorn. In the winter you have sunshine on the balconies up to 4 pm. For views and sunshine this definitely the best area of Zermatt. It’s only a few meters away from the official Zermatt viewpoint, which should tell you all you need to know. The service has been great and all the staff are super attentive all the way. Breakfast with local delicacies is great as well as the sauna and steam bath facilities. The taxi pick up service to the hotel from the train station makes for a very smooth arrival. The same applies when you are leaving. Zermatt is car free so you have to walk a few mins into town to go to a restaurant or visit shops but we actually enjoyed those little walks. In the winter you can ski in but you have to know exactly where to leave the piste. Once you know it it’s easy. All of the premises feel well put together and solid, good materials. We can really recommend this place!

The lodge staff was very friendly and helpful throughout our stay. This included doing laundry for us while we were out for the day. The charge was 10 euros for wash, dry, and fold. This was very much worth it as we were able to spend our time doing what we wanted to do without worrying about laundry. The room was spacious, clean, and comfortable. We had an excellent view of the Matterhorn both evenings and mornings from our room. Having bunk beds for the kids was a bonus versus having one bed for them to share. The breakfast buffet had a variety of options to choose from, and they will also prepare eggs for you. Definitely would recommend, and make sure you book a room with a view of the Matterhorn. If you book a room for more than one night they will arrange transportation from the train depot to the lodge for you.

The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!