Луизиана, США: отели, где есть С бассейном

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

Room was clean, furniture pull out didn't clean behind it had dental pic and debris, carpet nean shampooing.

Ubicación, instalaciones, limpieza y servicio, excelentes.

Check in was easy and staff was friendly. The hotel is only a 5 min drive from the airport. They have a shuttle that goes to/from the airport every hour. You will need to call or email after booking to get the shuttle times if you plan to use it.

This is a clean and well-sorted property with all the basic amenities and no frills.  It’s a great uptown location for those who are visiting the universities or Ochsner.  There are no fitness facilities, however you can go to any number of local gyms and buy a day pass if necessary.  Overall, a great place to stay if you’re seeking basic accommodations at a reasonable price.

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

Room was clean, spacious. Reception was quick but did not inform us that daily housekeeping would NOT be done. The hotel had a pool area but we were not informed that there was a charge for it. We had a lap next to the bed that was not working. An evening maintenance person had to replace the whole fixture, the way it was mounted he was not able to secure the new fixture completely and he said the day maintenance crew would take care of it. Never got done even though we told the front desk about the situation. We had a drawer on the dresser that insisted on opening itself about four inches. The night maintenance man attempted to fix it but was unable to accomplish it, so he said he would leave a note for the day maintenance crew to attend to it. Never happened. Hair dryer had some sticky stuff all over the handle. Many of the retail areas were not open Tuesday and Wednesday. Their weekend. Just happened to be the days we were there. Casino was large enough with plenty of machines. There is an event center but nothing was scheduled. There were no nightly entertainment as in other casinos.

It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location. The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.

Average Marriott in the warehouse district. Clean, safe, only thing I'd say is that a PIERCING shrill fire alarm was going off at check-in for 3 *DAYS* straight. They kept saying an engineer was coming to fix it and this went on for my entire stay. I would just urge whoever is running this hotel to teach their staff how to mitigate this crazy, screeching alarm. After 3 days it becomes clear that they actually want to create a brutally oppressive environment, on purpose, nobody is that incompetent. Their streaming services like Pluto TV also constantly crash. You can get about 10 seconds of a movie, then it freezes. Also they don't honor the platinum 4PM late checkout so if you want your status perks stay at a different Marriott. Overall, probably the jankiest Marriott I've ever stayed at. Just clear nobody really cares whether stuff works or not. I wish people in NOLA would take more pride in their jobs.