Дата отзыва23 дек. 2024 г.
Kseniia Koshevaia
I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Развернуть
Цена за ночь от:40 946 TWD
Дата отзыва10 мар. 2025 г.
Гость
Not our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
Развернуть
Цена за ночь от:4 737 TWD
Дата отзыва29 июня 2025 г.
GTANKS
My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
Развернуть
Цена за ночь от:4 001 TWD
Дата отзыва27 сент. 2025 г.
Гость
What I like: the location
It is easy to go to Lake Louis by public bus no 11 from hotel, about 10 minutes. Prepare exact coins as there is no change ($2) A private bus going to Lake Moraine is just at the front door.
Swimming pool is of decent size and spa are good facilities after a day’s hike.
The front desk staff Honey is very helpful and friendly, she is very patient and customer oriented. Sweetly is nice and efficient. However, all other front desk staff who I encounter are not engaging and lack of enthusiasm.
Food in Pizza and pasta bar is pretty good.
What I don’t like:
Room size is small. Our room is deluxe Queen room. We can’t even open our suitcase. In the main building, rooms directly facing the swimming pool is not private as people in the spa can see you.
Kettle is old and not cordless, only provide paper cups in the room.
Развернуть
Цена за ночь от:9 900 TWD
Дата отзыва21 авг. 2025 г.
Travel Kween
We had a large family room in the basement that was conveniently located next to the spa. Our check in was super friendly and the room was large and very spacious. The kitchen was lovely with lots of special touches.
We had a few issues with the room, we booked a family room bath tub and there was no tub. Unfortunately the drain in the shower was disgusting, and the tiles were broken, we asked for another room but they had none available. We were told we could shower in the spa room. The spa wasn’t working and when we got in the shower they’d run out of shower gel.
The sofa bed isn’t suitable for anyone as it’s very uncomfortable. Our very small teenager tried to sleep on it and she felt every spring.
Despite our issues I would recommend this hotel as the location was good, staff were lovely and the breakfast was decent.
Развернуть
Цена за ночь от:3 886 TWD
Дата отзыва3 сент. 2025 г.
Гость
I had an excellent 3-day stay at this hotel in Calgary. The room was clean, comfortable, and well maintained, and the staff were always friendly and welcoming. What really stood out was the shuttle service—punctual, convenient, and such a stress-free way to get around. It made my trip much smoother. I’d definitely stay here again and recommend it to anyone visiting Calgary.
Развернуть
Цена за ночь от:3 657 TWD
Дата отзыва7 авг. 2025 г.
Гость
First, I would like to commend their front desk staff — they were incredibly warm and welcoming during check-in, which made for a great first impression.
However, there were a few issues in the room that I believe should be brought to their attention:
• Upon entering the bathroom, I noticed hairs in the bathtub.
• The bathtub itself seemed quite old and difficult to use — water would flow out easily during use, making it hard to enjoy a proper bath.
• The comforter on the bed did not smell like fresh linen, which affected the overall sense of cleanliness and comfort in the room.
While I appreciated the hospitality of your staff, I believe that addressing these room-related concerns will greatly enhance the experience for future guests.
Развернуть
Цена за ночь от:3 657 TWD
Дата отзыва8 июля 2024 г.
Гость
樓板隔音特別差!樓上3個小孩子從晚上差不多8.30跑鬧到夜裡11.30,前台説幫助解決,等到10點時打前台,前台意然把我們房間的電話給斷了。
衞生馬馬虎虎,旅遊旺季找不到房子,湊合住吧。!
早餐食物特別少!
Развернуть
Цена за ночь от:6 009 TWD