Ланкашир, Великобритания: отели, где есть СПА

Was happy with our stay at the hotel  I did not except the plenty of food we were offered  Was so delicious  The room was clean  Only the carpets are old and car park is difficulty  But l would love to go again  I really enjoyed the food  Had variety and you would until you are full Thank you and keep it up

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

В целом, нам очень понравилось наше пребывание на этом милом маленьком курорте — идеально для короткого отпуска. Хотя мы надеялись на домик, апартаменты, в которых мы остановились, были хорошего размера, чистыми и удобными. Одним небольшим недостатком было отсутствие духовки — было бы полезно иметь комбинированную микроволновую печь для большего количества вариантов приготовления пищи. Сам курорт имеет большой потенциал. Было бы здорово видеть больше бесплатных развлечений и игр, доступных как для взрослых, так и для детей, чтобы занять их в течение дня. Более крупные развлекательные сооружения также помогли бы, особенно в часы пик, когда все может показаться немного ограниченным. Обстановка прекрасная, и добавление большего количества зон для пикника вокруг озера действительно улучшило бы впечатления от отдыха на открытом воздухе. Кроме того, больше развлечений или мероприятий в помещении для более холодных или дождливых дней сделали бы курорт отличным вариантом для круглогодичного проживания. В целом, приятное пребывание с несколькими областями, которые можно было бы улучшить, чтобы сделать его еще лучше.

Easy check-in and friendly staff.

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.

Absolutely amazing. Would recommend to everyone to stay here. The service is amazing from the very second you walk into the doors. Will be coming back in the near future.

Stayed at the Barton Manor hotel and spa with my daughter….we had a wonderful time….from arriving to leaving the staff can’t do enough for you…the breakfast is really nice…we did not book into the restaurant for evening meal, but I was told by other guests…that the restaurant food was delicious. We will definitely be going back .