Гаутенг, ЮАР: отели, где есть СПА

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

A Truly Exceptional Stay at Fairlawns Boutique Hotel My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them. I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary. The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm. The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens. Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat. Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.

В номере было довольно темно. Очень удобно добираться на шаттле из аэропорта. Вокруг отеля ничего нет, поэтому рекомендую пройтись по магазинам перед отъездом. Из зоны прилёта идите к стрелке, указывающей на отель InterContinental, и вы увидите автобусную остановку. Там же есть указатель на шаттлы до близлежащих отелей, поэтому, когда я сказал сотруднику, в какой отель я хочу поехать, мне сказали немного подождать и даже проводили туда!

Мы останавливались в этом отеле на 2 ночи, и это было замечательно!!! Отель удачно расположен в тихом районе, в 5 минутах езды от площади Манделы. Удобства новые, кровать удобная и большая, в номере достаточно места для пары с двумя чемоданами и одной ручной кладью; душ был очень хорошим, и в нем были все необходимые средства (шампунь, мыло, кондиционер для волос и лосьон для тела). Завтрак был хорошим, с разнообразным хлебом, фруктами и т.д. Мы ужинали в отеле, и еда была очень вкусной!!! В ресторане очень приятная атмосфера.

I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality. The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels. The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated. The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring. Overall Rating: ★★★★★

Прекрасное пребывание в отеле Southern Sun в Роузбанке. От регистрации до размещения в номере все прошло очень гладко. Персонал (горничные, бармены, сотрудники ресторана, ресепшена и охраны) работали с улыбкой. Номер был очень хорошо оборудован и чист. Завтрак был обильным и предлагал широкий выбор блюд. В ресторане подавали превосходную кухню и очень хорошее вино. Особая благодарность персоналу, который каждый день открывал нам задние ворота, облегчая поездки в центр Роузбанка. Бассейн, хотя и был немного прохладным, всегда был желанным местом отдыха в конце дня. Несмотря на то, что в отеле велись небольшие ремонтные работы, это нисколько нас не беспокоило. Мы обязательно вернемся. Большое спасибо отелю и всему его персоналу. Мы обязательно вернемся.

The location of the hotel is a little bit far from downtown, but it’s directly linked to a variety of restaurants inside the montecasino with great choices.

Отель, в котором я остановился по рекомендации клиента, оставил в целом очень приятное впечатление и однозначно заслуживает рекомендации. Расположение отеля очень удобное: прямо напротив находится супермаркет, что делает покупки легкими. Неподалеку также расположена знаменитая площадь Манделы. Отель предлагает шаттл-бас, который доставляет гостей в различные точки. Мой клиент особо предупредил меня, что для передвижения по городу обязательно нужно пользоваться отельным транспортом и ни в коем случае не ходить пешком, так как район не считается безопасным. При входе в отель будьте внимательны: когда заходите через главный вход (с нулевого этажа), скорость вращающейся двери очень высокая, меня ею защемило, и я изрядно перепугался/лась. Стойка регистрации отеля находится на 13-м этаже. Сотрудницы на стойке регистрации были очень любезны, однако обмен валюты в отеле невыгоден: за 100 долларов США дают всего чуть более 1600 рандов, в то время как обычный рыночный курс составляет более 1:18. Я бронировал(а) номера двух типов. Прилагаю фото номера с большой кроватью — он очень чистый и аккуратный. Две односпальные кровати были довольно узкими, было бы комфортнее, если бы их сдвинули вместе. Завтрак в отеле также очень порадовал: богатое разнообразие блюд и большой выбор. В целом, этот отель очень хорош по всем параметрам. Рекомендую его всем, кому это будет актуально!