Стерлингшир, Великобритания: отели категории 3 звезды

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk. Reasonable choice of breakfast items, unfortunately no pastries though. Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

Nos alojamos allí al estar situada en la carretera entre la isla Skye y Glencoe camino a Edimburgo. Hotel acogedor y con un bar muy agradable para tomar algo y cenar.

原本預訂含的早餐內容與提供的不一樣，反應後飯店有補上

住進一箇中式佈置的房間，很暖心！服務人員都很nice。

太棒了，酒店在羅蒙湖國家公園裡，房間正對着羅蒙湖，景色非常哇塞。 設施也很齊全，乾淨衞生。 另外還要誇一誇酒店的餐廳，價格實惠，口味一流 點了哈吉斯前菜，牛派和薑汁汽水，完全不踩雷。份量超級足，實在吃不完，最後沒有吃甜品。