Теннесси, США: отели категории 3 звезды

So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness

Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.

酒店比較老舊，尤其是通鋪地毯有潮味，覺得不乾淨。但它位置很好，停車場大，房間大，服務不錯，早餐也不錯，因為熟悉，我多次住這家。有一次住了旁邊的萬豪酒店，雖豪華但房間小，半夜還報了兩次火警，性價比太低，體驗太差。所以經常住這家。

Мы останавливались здесь много раз за последние 5-10 лет, поэтому *думали*, что знаем, что нас ждёт. В Нэшвилле лето, поэтому я спокойно отношусь к тому, что в здании и номере было сыро. В целом номер был неплохой: удобная кровать, холодильник, микроволновка, довольно удобное кресло и пуф. Мелочи лишь сбивают с толку и вызывают беспокойство, что этот некогда потрясающий отель постепенно приходит в упадок. 🚪Карточка-ключ на двери сломалась! Вставить карту было САМЫМ ТРУДНЫМ делом, что создавало нам проблемы. Один раз карточка-ключ полностью зашла внутрь, съев её. Пришла техническая служба, чтобы забрать карту. Ничего не починили, просто попросили быть осторожнее. 🪟 Солнцезащитные шторки за оконной шторой были ужасно шаткими: левая сторона была опущена, но не двигалась (шнур был снят и заправлен сверху). Всё это время правая была поднята, и опустить её было невозможно, кроме как потянуть. Но когда я это сделал, я понял, почему они её подняли, и электродвигатель отключился... Она не опустилась полностью и была измята. 💧Раковина установлена ​​наоборот: горячая вода справа, холодная слева. 🌡️ Термостат был сломан. Хотя в комнате поддерживалась прохлада, из-за влажности было неприятно прохладно. Влажности было настолько, что мебель казалась какой-то безвкусной. Подошёл ли нам номер? Да. Заставили ли все эти мелочи задуматься о том, чтобы забронировать другой номер в следующий раз? Да.

Прекрасный вид на реку, чистый номер, дружелюбный персонал и множество достопримечательностей, магазинов и ресторанов поблизости. С балкона мы видели диких медведей, бродящих по территории отеля. Это был потрясающий опыт. Однозначно рекомендую и обязательно забронирую здесь снова! Мы с женихом и детьми наслаждались каждым мгновением, проведённым здесь!

I liked that hotel wasn't far from strip the employees where nice and helpful our room was nice and nice and clean I would definitely go back.

The shower pressure was extremely low, and the water did not get close to hot in my first room, and the toilet did not work. The couch was counted as one bed, and the iron useless. This information was not disclosed on the reservation website. Imagine getting ready for a funeral while the toilet, shower, and iron were all broken, my 11-year-old daughter is a type 1 diabetic, the refrigerator was not cold, and the medication needed to be refrigerated, it eventually warmed up after 2-3 hours. After my family funeral services, I came back to the hotel to relax, so me and family proceeded to the pool where, after changing rooms, I discovered cockroaches by the pool (”I showed the front desk the pictures”). It was incredibly troubling not being able to rest and unwind because I was already mentally and physically exhausted. I was of course offered points I guess for a free stay but actually the room should have been taken off.  Again, the ladies at the front desk were very sweet but unfortunately, I was not able to relax. I unfortunately, will not post pictures because it was already disclosed to the front desk. I just had to rant due to my troubles.

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours.