Виргиния, США: отели категории 3 звезды

Just passing through on the way South. Went to service desk, they were extremely polite and courteous, so kudos for that. Then they hit me woth the price tag of $159 for the night. ”NO WAY” is all I thought, so I went online and found a booking here on Trip.com for $102. I jumped on it. I was tired, hot, and a little aggravated from the trip, so the price on Trip.com was a relief. I started looking around and thats when I realized that the amenities all cost. They had complimetary coffee, so YaY! Got up to the room, it was clean. Unloaded for the night, and it was finally showertime! I do my thing, get into the shower, which was a handicapped shower. It had a chair and a detachable showerhead for those hard to reach places. Well, this is where the problems started. This showerhead was supposed to be able to be locked into position on the pole provided, you k ow, for people that can stand. Well, the damn thing didnt lock. Nope, it stayed at crotch level, and so I was forced to use the detachable showerhead. Whatever, a shower is a shower, and boy, this shower was GREAT! Then, after my shower, I discovered that they must have wanted me to take a bath afterwards. This is because the entire bathroom floor was flooded from my shower water, and the floor was definitely not graded towards the drain, so to clean it up, one would either need a wet/dry shop-vac or a squeegee, and wouldnt you know it, I left both of mine back North, hundreds of miles away! I ended up using the towels to basically squeegee the water to the drain and get the floor cleaned up. I wasnt aware they kept their guests on the housekeeping payroll! My partner was unable to shower cause it would have caused another mess. So, besides the fact that if they could have charged for tap water and air, they would have, and the pool waiting for me after my shower, I had a really good stay. The bed was so comfortable I had trouble getting out of it in the morning, and the complimentary coffee turned out to be fresh. The staff understood my concerns and were extremely friendly about providing their information for when I contacted trip.com for my refund. 6.5/10

Horrible stiff bed. Food ok

Checked in really late (around midnite but they held my room. I called ahead to let them know I'd be flying in late. Conveniently located on one of the major arteries, which incidentally conveniently ends at the US Coast Guard Training Center. I attended my son's training graduation but his checkout went long - probably because their NCO missed them and didn't want them to leave....so I ended up checking out of the hotel much later than the standard checkout time (11am - I checked out just after 1pm) - but because it was USCG related - they waived the late fee - which was greatly appreciated. The entrance was easy to park (it was raining) and checkin was really simple once we confirmed my reservation. The breakfast nook was directly opposite the checkin counter which made things easier for later that morning (included breakfast). The elevator hallway had a machine which dispensed junk food and sodas - but you need physical cash to use them. Elevator made for deja vu as it's a standard Radisson layout. The room was clean - no weird smells and quite large and spacious with a receiving room (sofa and tv) hot water pot for coffee tea etc. The bathroom was well stocked with towels but the body wash was weirdly located next to the bathroom sink instead of the shower - that was strange. Hand soap was nice and sizable (useful as a body wash, given the fixed location of the body wash next to the sink). The bed was huge (king?) with plenty of pillows and bedding (sheets blankets etc). The room was quite warm which was nice since it was cold and wintery and wet outside. Staff were all very very nice and welcoming and polite. All in all - most excellent experience from checkin to checkout. But it's the staff which make the experience smooth and enjoyable.

Hotel is clean, accessible, within my work area. Staff are very accommodating, friendly and approachable.

In pics and in person the modern fresh room style is appealing though the functionality is sub-par. An example: one night table was a solid piece, no drawer or shelf with the top diameter much smaller than my laptop. Typically, a phone (use as an alarm), a bottle of water and an iPad , e-reader or book/magazine would be on a nightstand. Whoops, no room for all that and the slick surface made me nervous to leave my iPad on it. The open closet is fine, especially for me as I don't hang or put clothes in a drawer, but the only space available that wasn't in the bathroom is directly below where one would hang their clothes and right above the fridge. This could make it a perfect spot for a soft sided cooler, but this relatively small space (didn't measure, maybe 14”x20” with Keurig-style coffee maker already on it) is where one might set snacks, extra sodas, the cereal one brings because they like to eat the same thing every day and need a spot to set their cereal bowl while grabbing milk out of fridge right below. Not sure about you, but I'm not terribly comfortable putting food & dishes in the bathroom. Unfortunately, that is where my coffee maker needed to go (if I'm remembering correctly) the outlets where not accessible so Mr. Nespresso did need to go in the bathroom. Bathroom shower had some mold around the caulk area, otherwise serviceable. Not a horrible room overall, but not as nice as other similarly priced nearby chains so I'll stick to those.

We spent the weekend in Wytheville to go to the FPHL Blue Ridge Bobcats play hockey against the Pee Dee IceCats. The location from the hotel to the Hitachi arena was excellent. We will be back on the 27th and the 28th! Thanks for treating us and the team so well!

Everything and everyone was real helpful and hospitable

Great location, clean and very accommodating! The kitchen is budget-saving tool. All necessary tools and equipment are available. Great experience for us.

Friendly staff, slow checkin, even though we had pre-checked as BonVoy member. Huge costume party in the conference room. Sound didn’t bother us. No real restaurants, but a bar and grill. Limited menu, but the food was ok. Room a little dingy. Sheets torn on bed. Hotel gives the appearance of being tired. Needs a refresh.