Квинсленд, Австралия: отели, где есть Завтрак

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

Комната очень просторная, есть открытая кухня. Диван в гостиной можно использовать как кровать. Недалеко от двери находится станция легкорельсового транспорта, небольшой супермаркет и несколько ресторанов, а по диагонали напротив — здание Q1. Стойка регистрации находится на втором этаже. Когда мы приехали, был вечер, и стойка регистрации уже не работала. На первом этаже был оставлен номер телефона охранника, и он пришлет ключ от номера. Для семейной поездки лучше остановиться в более просторном номере. В целом я доволен. Самое неприятное в Брисбене - это WHSmith в аэропорту. Я хотел вернуть карту Go, когда уезжал, но сотрудники равнодушно сказали, что лимит на карте возврата уже полон, и я не могу ее вернуть. . .

Этот отель занимает первое место среди других отелей, когда мы ездили в Кэрнс! Совершенно новый, с замечательным персоналом, который всегда готов сделать ваше пребывание идеальным. В отеле четыре бассейна, расположенных в этом уютном внутреннем дворике с видом на пляж, так что можно плавать, любуясь видом. При этом в бассейнах совсем не многолюдно. Семейный бассейн не выглядит таковым, но он неглубокий, с песком, небольшими фонтанами, и, похоже, всем там было весело. Номера просторные, а кровати невероятно удобные. Балконы оборудованы мебелью и даже ночником для отдыха на открытом воздухе. Вид стоит своих денег!

Забронировать номер онлайн через Trip было просто. В отеле Dorsett чистые номера и приветливый персонал, к тому же он примыкает к казино Gold Coast. Я был приятно удивлён, что отель оборудован для людей с ограниченными возможностями или на инвалидных колясках. В отеле есть самозакрывающиеся двери, душ и туалет с выдвижными приспособлениями, а также сенсорные кнопки для открывания двери. Перед выходом я принял душ, и в ванной комнате затопило. К счастью, в полу было два сливных отверстия. Через две минуты после того, как я попросил о помощи, к ним подошел приятный молодой человек и починил его, а ещё через минуту пришла уборщица со свежими полотенцами. Сотрудник также подробно рассказал мне о ресторанах в казино и дал рекомендации по выбору. 2 недостатка: Во-первых, сложно понять, где припарковаться, так как вы пользуетесь парковкой казино. На парковке есть подсказки, куда ехать, но нет чётких указателей, указывающих, где находятся лифты отеля. Я узнал об этом только после своего прошлого визита, более двух лет назад. С этим нужно разобраться. Во-вторых, адрес входа в фойе отеля на самом деле находится со стороны входа в казино, поэтому приходится ездить по округе в поисках. Теперь я знаю, что вместо того, чтобы сворачивать на Дарлинг-авеню, как подсказывает GPS, нужно съехать на съезд перед съездом на Дарлинг-авеню. Это приведёт вас мимо жилой башни к входу в отель.

Однозначно лучшее расположение. Всё необходимое рядом. У нас был номер с видом на церковь, вид был прекрасный. Тренажерный зал и терраса на крыше не работали во время нашего пребывания из-за дождя? Возможно.

Расположение отличное, в нескольких минутах ходьбы от пирса, центрального торгового центра и других мест; обслуживание хорошее, стойка регистрации активно реагирует на потребности гостей; номера удобны, гигиена хорошая. В целом, очень хорошее место для отдыха. Останавливались на три ночи.

An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast. I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area. Check-in was so easy, and the reception staff was very kind. Things I loved: * the included healthy breakfast, * free on-site parking *Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch) * very friendly and kind staff * neat and good layout of room * comfortable bed * good air conditioning * friendly people throughout the building * walking distance to Chermside shopping centre * excellent price Thing I didn't like as much: * not really sound-proofed, you sometimes hear sounds from other rooms and hallways * the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping. Highly recommended.

У меня было совершенно приятное пребывание, пока за день до моего отъезда кто-то с ресепшена не вошел в номер (пока я был там) под впечатлением, что я должен был выехать. Вероятно, это была простая ошибка, которая, хотя и инвазивная, также понятна. Никаких извинений, но они в любом случае в основном бессмысленны, и это, вероятно, не было ошибкой человека, который вошел в номер. На этом Hadbit закончился. Я бы не стал об этом упоминать, но то же самое произошло снова, когда, несмотря на табличку «не беспокоить» на двери, горничная также вошла в номер, также ошибочно думая, что я выехал. Я позвонил на ресепшен после второго инцидента, и меня заставили ждать 18 минут, прежде чем они в конце концов попытались свалить вину на горничную (и неоднократно неправильно назвали мое имя, что меня бы не волновало, если бы не ожидание и слабая попытка свалить то, что было явной ошибкой на ресепшене, на обслуживающий персонал). Весь инцидент оставил неизгладимое плохое впечатление, что досадно после в остальном очень приятного и спокойного пребывания.

Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess. So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out. This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix. My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.