Greenbrook Homes - Black Suite

Greenbrook Homes - Big Family Home 4-7PPL

"Большой опыт обслуживания, внимательный персонал, комфортные номера и разумные цены."

Prinsen Hotel

"Общая среда в порядке, расположение рядом с железнодорожной станцией, доступно на ходу, транспорт также удобный, 10 минут ходьбы до реки. В двери отеля есть ступеньки, нужно перенести багаж. С точки зрения объектов, кровать немного маленькая, но по этой цене может быть уже хорошо. Завтрак - это стандартный завтрак в западном стиле, это не хлеб. Все остальное хорошо"

Scandic Aalborg Øst

"There are many parking spaces in the hotel. The rooms are small but the design is practical and novel. There are ceiling fans. The overall feeling is comfortable and the breakfast is rich."

Kompas Hotel Aalborg

"The hotel service is so considerate. We have arranged a meeting at the hotel at ten o'clock in the morning, and we can also get free tea, coffee, snacks, fruits, etc. from the breakfast room. After lunch, we return to the hotel to rest and wait for the airport, and they continue to provide free tea; The location is very good, very close to the seaside and the city center within walking distance; the breakfast is also quite rich;"

Matcha Suites by Greenbrook

"On the day of check-in, after the scheduled check-in time, we had still not received any information regarding the access code to the property. After numerous unsuccessful attempts to contact the phone numbers provided, which were either unavailable or non-existent, we eventually managed to find another number through Google and contacted the property via WhatsApp. To our surprise, we were informed that they had no knowledge of our reservation and that they had not noticed it because they had never received bookings through Trip.com before. We do not understand how this could happen, but as guests, we should not be affected by the property's internal issues. The property then offered us accommodation at a different address, claiming it would be an upgrade. However, upon arrival, we discovered that only one room was available, despite the fact that our reservation was for two rooms. After considerable discussion with the manager, an agreement was reached whereby we would stay in two separate rooms for the first night and in one room with extra beds for the second night. In addition, the property agreed to refund 50% of the amount paid. Approximately one hour later, after we had left for a short period, we returned to find that the manager had decided to remove our belongings from the second room without our consent. We were informed that we would now have to spend both nights in a single room with extra beds because there had been a last-minute reservation. As a result, the agreement that had just been reached was not respected. Throughout this experience, we faced repeated changes, lack of communication, and a service that was substantially different from what we had booked and paid for. We reserved and paid for two rooms, but this service was never provided. Although the property refunded 50% of the original reservation amount, we do not believe that this adequately compensates for the significant inconvenience, stress, wasted time, and the fact that the accommodation delivered was materially different from what was advertised and booked."

4SEASONS - GOLDEN Spring Suite

4SEASONS - NORDIC Winter Suite

Greenbrook Homes - Jungle Suite