Accra Luxury Apartments @ the Lennox

The facilities and location are good, however, customer service is lacking relative to the price they charge. One key point is that the safes are not sufficiently secured (not fixed on a wall) raising security issues as they can easily be removed. They have also very inflexible late check-out policies asking for the cost of a full day if you leave after 4 pm. These issues need to be corrected, especially considering the rates they charge.

This was disappointing. My first room was excellent. The AC leaked, a technician was called. I was asked to keep the AC off for 2 hours. 3 hours later I turned on the AC & there was a water fall. I was shifted to another room at 9 pm that was smaller with a stiff mattress. 3 days later I was still told my original room was unavailable despite the initial commi**ent of moving me back tomorrow. Overall I was disappointed & annoyed . I enjoy the lennox but not this particular agency.

It was totally amazing. The property manager Solomon also made things seamless. 100 recommend

Our room was okay but our friends room was without power on more than one occassion making the refrigerator thaw out so there was water everywhere. It was a mess and our host Selassie was unresponsive. They eventually changed the room but there was no compensation and not even a decent apology. We also stayed at the Accra Luxury Apar**ents and I would highly recommend them. No such problems there and the host was great.

New clean and very nice. No hot water probably waterless tank not turned on. Day 2 off 3 day stay sent person in charged that checked us in message of problem, never heard anything back. Other than that the place was excellent! 👍

The host was professional and helpful from checking to check out. Highly recommend.

Dining was conveniently located on the property downstairs. The Manager of the Restaurant treated to dinner on them so I could try one of their dishes. The property was secure, biometric entrances were working. The decor was nice. The host was nice and accommodating. The check in process was smooth. The bed and pillows appeared to be hyper allergenic.

Property is well situated and unit was well set up. Issue with entry using fingerprint access but other than that, excellent stay. I will book again. Solomon was a great host.

I needed some time off and my stay at ALA Lennox was great! The area is quiet . Only downside is very limited parking outside. Thanks to Solomon for such great customer service.