Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

Had a very nice experience dining to the sound of flute and fountain in their courtyard restaurant. Food quality and quantity is also good. Had a nice time celebrating my husband’s birthday, thanks to Ravi ji, Prabhjot and vaneeta amazing service.

Thank you Taj Usha Kiran Palace for making our vacation so amazing. Wonderful hospitality, Superb venue , charming ambience and a timeless vibe. Attribute it to enthusiastic and passionate staff members for making it so. Appreciate your support and willingness in making Jain meals specifically for us. We had a truly memorable stay ! Special mention of Ms. Tanika - GM Usha Kiran palace , Aarushi our host who conducted the heritage tour so well. Ria, Sakshi and Lavisha from Reception, Mr.Rishabhji- ever helpful operational manger , Chef Ravi and Mr.Amit and Prakash from Silver Salon.

Fabulous property and excellent staff. A truly TAJ experience. Do try the local cuisine - have the staff to recommend some that may also be outside the menu. Take the palace tour in the evening and soak in the history and ambiance. A truly relaxing stay

Sometimes an hotel can make your day! This is the case for the Usha Kiran Palace. The room was beautiful. The gala dinner for the New Year’s Eve was perfectly arranged in the garden. My wife has also tried various treatments at the SPA, which was very satisfying. The breakfast was delicious with anything you may wish. Amit took care of us in a perfect way. All management and staff were extremely kind and helpful. By itself a good reason to come to Gwalior!

Lovely hotel but no comparison to the Umed bhavan or fakaknuma. Newly done up interiors. Food was good. But not compared to other taj hotels. No way even near. Breakfast spread is also less compared to other taj hotels. Spa ac not working. Dirty towels in the spa toilets. Extremely upset on that.

The palatial size of the rooms of this hotel (an erstwhile palace), combined with the trappings of the Taj group, render a stay here impeccable. The staff members are extremely warm and courteous. The rooms are well-appointed. The property is nicely landscaped, with greenery, a couple of pools and a a temple. A superb option for a stay in the city.

The view was awesome. Service was amazing and we just loved the vibe!! Food was extremely tasty, loved the beverages, everything was top-notch! Soooooooooooigooooooooooooooooooooooooooodddddddddddddddddd!!!!!!!!!!!!!!!!!!!!!

Food and Ambience was amazing. Mr Sarim attended us with grace and politeness and made sure our entire dinner experience remains seamless. Amazing hospitality, definitely recommend!