Gina's Garden Lodges

Ci siamo trovati bene La propietaria e stata gentile e disponibile La casa l'abbiamo trovata spaziosa Con tutto l'occorente Pulita e comoda Da consigliare

The owner lady is so so kind and nice. She did lots of help and extra free of charge services like change air tickets for us etc.

We had a great time at Gina's lodge. Spacious bungalow in a lush garden. The owner was extremely helpful and friendly and made our stay very good. In addition, we received a lot of information about the island and life there, which we really appreciated

We stayed 2 nights here and it was a great and affordable base camp for us. Room was cool in the evenings and we never saw a mosquito at all. Kitchen is basic but has what you need. Avetea Cafe is a 5 min walk and people came from all over the island to have food there and we were able to make it with a short walk - which we did several times! Our hosts Des and Tutai could not have been more hospitable and were only a phone call away if we needed something.

I booked to stay here, but before we stayed there, we had read the reviews, which read REALLY poorly about management and the reception you could except, so I cancelled WITHIN the correct period. Luckily we didn't stay there! What transpired was this: Upon going back over my bank statement at a later date, I saw that I had been billed $600 for a non existent stay - we DID NOT stay there! So, I rung gGina's, and had a conversation with a VERY rude, belligerent man, who swore to god that no one but no one had booked the week I said I had, told there was no monies accpeted AT ALL that week, and no onoe had stayed. Fine. I left it, stewed on it, and tried again a week later. Low and behold, he knew EXACTLY who I was, and who he was talking to, knew that I had initially booked in that week, even though he lied to me and initially said that NO ONE had booked that week at all, told me I was a no show (even though I had cancelled), that he was entitled to my money, told me to shut up, and hung up on me!! So, I am now out of pocket $600, and I am furious! I am taking steps to enlist the help of the Auitataki Police, ******* and Consumers Rights NZ, and I WILL NOT stop until I get the monies owed to me.Sadly for him, my bank statement has got Gina Garden Lodges clearly on it, so it is proof that he pcoketed the money. I am determined to get my monies back, as I am not a walking A**! The below is copied and pasted from my internet bank statement Visa Purchase Ginas Garden Card number: 4835 **** **** 6269 $600.00 16 Sept 2021