Verified traveler
18 августа 2021 г.
Booked a family room on **********, that stated it had a queen bed and two twin beds with a private bathroom.
When I arrived onsite there was no onsite check in, just a speaker on the door to press a button to check in. No one answered. The door just opened. Our name was on a board for self check in.
When we got to the room up 4 flights of stairs no elevator, the room only had 1 queen bed and a couch. No private bathroom, but a bathroom and shower shared with 4 other rooms. When we called, they stated they had no rooms with private bathrooms, that it was a mistake on ********* website.
We then ended up seeing that we were charged over $100 more for the room than shown and there was no one at the hotel to discuss the charges with.
Traveler beware.
Перевести