Hampton Inn Alexander City

Very nice

This hotel needs attention. Strong cleaning fluid smells. Dirty floors and carpet. The light by the bed didn’t work because the cord couldn’t reach the electrical socket?!? The vending machines were broken. The room shades were broken. The place needs a staff that cares.

Doable for one night stays. Beds are hard, rooms have very little lighting. Needs to be updated throughout. No snack station or newer amenities.

Our family stopped in for an overnight stay on the way to the beach. The staff was excellent ,cleanliness was top notch ,the breakfast selection was perfect. Stop in you’ll love it.

Staff was great! I had two beds and one of them had BED BUGS!!! Oh my gosh!!! Crawling on me and biting me! I PAID $150 A NIGHT FOR THIS!!! I COULD HAVE PAID $68 A NIGHT NEXT DOOR AT DAYS INN The area where the ice machine was located had ceiling panels that fell due to some sort of leak. On my first day there the ice machine didn't even have any ice. I stayed on the first floor.

The first room assigned was not clean, the girl had to go check & she saw the bathroom & bedroom dirty. She assigned us to another room & it was clean. There was a water bug in the middle of the night that crawled out. The breakfast bar was ok. I am used to the normal selection at the other Hampton inns, they just had the bare minimum. We will try it again sometime to give them the benefit of the doubt. The price was double all the other hotels. So when you pay almost 200 instead of 100 you expect to get a little better than the other hotels.

Room was very clean and odor free. Nice A/C and the staff was very friendly.

The only problems i had were with check in on Friday March 17th. The lady that checked us in was rude, accused me of snatching my license or credit card from her hand. She couldn't read the zip code on my license and asked me for my phone number 4 times because she couldn't enter it correctly. Then she asked for a credit card and i told her the room was already paid for. The money came out if my account. I think her name was something like Sandra or Sendreka. She was a heavy set woman, black with green lipstick and almost bald head. Other guest had the similar problems with her.

Nice,clean stay. Friendly staff!