Just had a weeks holiday at the Pestana Blue Alvor Beach and it was so nearly perfect. The hotel has undergone a refurbishment and almost everything and everyone was lovely. However the lack of staff in the restaurant let it down, food was very limited and only warm at best, with no warm plates. The restaurant was not well managed with staff were not directed. Tables were not cleared, meaning that we often could not have the table we wanted, wait for them to be cleared or on a few occasions clear, clean and reset our own! There were 4 drinks stations (coffee, tea, soft drinks etc) in the restaurant but rarely were all 4 sets of machines working with never enough cups or glasses and thus people were walking about looking for them, similarly there was a lack of cutlery, never saw a teaspoon and condiments. As the week went on things were improving (we ate out a few times but would have anyway). It was quiet when we were there and we paid a reasonable price, so much improvement needed for future large amounts of guests who those whohad paid, and will pay in the summer, a lot more than we did. We had such a lovely time and feel bad leaving this review but the restaurant experience spoilt what could have been so nearly perfect.
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