Mallory Court Country House Hotel & Spa

Knights Suite rooms very ordinary for this category hotel. Also Orchard Brasserie is really a coffee shop. The spa is great and the main dining room is also great .

From start to finish the hotel and staff were the best. Thank you Only one night stay glad we came.

Perfect country setting and old fashioned charm but modern facilities. Excellent restaurant. Expensive, but worth it.

The young man who helped us from the moment we got there until we checked out, lewis i think... service 1st class

The hotel itself was fine, but the continental breakfast was woeful, and it often ran out of items such as croissants. I also took exception to the letter waiting for us in our room on arrival stating that a 7.5% discretionary service charge (not advertised when we booked the stay) would be added to our bill. I have no problem tipping good service, but I hate this 'Resort Fee' approach that Mallory Court have imported from the States (where it is equally unpopular). The other problem that we had was that all the pillows were very thin and gave no neck & head support. At better hotels, we usually find that a variety of pillow firmness is available - a first world problem I know, but the bed was very soft so we both left with achy necks after 2 nights.

Mallory Court is a stunning venue, and the staff respond to its stature. Service is impeccable and polite, and the rooms are presented with such fittingness. The breakfasts are cooked and served with such care (but why aren't baked beans on the menu? I had to ask for mine). The late evening wine waiter needs to learn how to make a Margarita, though! But that is a quibble. We shall certainly relish a return.

The hotel was a lovely place, however our room was ridiculously hot overnight with no way of turning the heating down. Also charging £15phpp for use of the Spa was expensive.

Fantastic old English hotel. Amazing service, lovely old rooms. Great for a romantic weekend away.

I was very well looked after and the facilities were excellent the only downside for me was being above the spa rather than in the main hotel where I would feel more comfortable walking for a drink and sitting in the lounge on my own