The Kings Arms and Royal Hotel, Godalming, Surrey

What a great hotel. The room was spotless and very well decorated with a quirky feel. The staff were pleasant and helpful and the food was superb. Perfect for the lone traveller who wants peace and quiet to work and no doubt for tourists too in this lovely little town.Top marks.

有史以來遇到的服務最差的酒店 ，沒有客房服務，一個人搬了四件行李通過狹窄的樓梯到三樓，用鑰匙開門，客房免費的水（來自布草間的普通瓶裝水）被黑收了33英鎊,拒絕在正常用餐時間的用餐服務，拒絕承認錯誤，高姿態對華人不友好，已投訴當地政府部門。

送孩子去Charterhouse夏令營，在這裏住一晚，很安靜的鎮子，開車從希思羅機場過來四十多分鐘。房間裝飾得很古典，滿滿的皇室風，浴室比較現代化。飛機晚點還花了兩個小時排隊出關，抵達的時候已經過了最晚入住時間，還好提前電話酒店説明情況，兩個工作人員Samara和Danielle一直等着我們，還給我們升級到查理二世豪華間，入住體驗特別棒！七月的英國早上亮天很早，非常涼爽，晚上蓋厚被子尚感覺有些涼，根本不需要空調。早餐很豐盛。

很好的酒店，乾淨、安靜，服務人員很nice,食物很棒

真是太好了，下次考慮還會訂。

Room was a single room which was a bit small with a single bed up against the wall, clean & adequate. Staff are very friendly.

I like the hotel. Lovely, helpful staff. I don't think there's a lift, if that's important to you. Parking is limited, but there's a good car park very nearby, with free overnight, and you can buy your pay and display in advance. The corporation behind the hotel plagued me with endless unnecessary emails in respect of the booking. They don't take cash. And their credit card system was down in the am when I went to pay for the breakfast I had. "May we put it on the credit card you paid for the room with?" Well, that would have been okay, but they didn't have it, as I'd paid via *******. The corporation needs to sort this out for the lovely staff who work so hard, only to be put in an impossible position by un-imaginative corporate policies an dpenny pinching,

Great hotel, made even better by the staff and the lovely welcome you receive each time you check In. Rooms are very quirky (and some creaky) but just adds more character to the stay. Food really nice and a very good selection on offer. Small car park but large public car park within a very short walk.

Delightful property. But a challenge for those who can’t climb steep stairs.