Connor M
9 мая 2024 г.
First and foremost I would like to bring special attention and praise to the front desk concierge, 'Sam'. In all the hotels I've vacationed in around the world, no other concierge I have met has even remotely come close to the professionalism, customer service, friendliness and care of duty to both the establishment of which she is employed and me, the visiting guest. She is an irreplaceable asset to the Strathburn Hotel, and I truly hope that they recognise what a gem they have and compensate her accordingly. As for the property, Strathburn Hotel is well situated in a very peaceful location of Inverurie with local facilities within walking distance. It is a modern hotel with a touch of classic Scottish style thrown in. There's plenty of parking for those of you who are driving and was very easy to find. For those of you who are looking for entertainment, Aberdeen is a mere 25-minute drive from the hotel containing all the typical amenities you would expect from a city of this size. It even has a small amusement park on the beachside if you're looking for something fun to pass the time. All-in-all I had a great stay in the Strathburn Hotel in Inverurie and it would certainly be my first choice location if I am up that way again. Thank you for a fantastic welcoming stay. Especially you, Sam. There is very little I can say here other than some minor things that are being overlooked by the management and domestic staff of a four-star hotel. The suite that I stayed in was at the point where some TLC was needed. To the management: The caulking surrounding the bathtub needs to be stripped and replaced due to the beginnings of obvious breakdown. The showerhead should have been replaced a long time ago. The security latch that stops the window from being able to just be pulled all the way open is working backwards. Instead, you have to use the latch to enable the closure of the window, (center right). Also, regarding the windows; none looked like they had been washed in quite some time. To the domestic staff: More attention needs to be taken regarding dusting and cleaning of surfaces. The tray containing the drinks station didn't look like it had been wiped clean recently. The luggage shelf at the entrance and the dining table surfaces desperately need resurfacing as they bring the overall look of the suite to shame and finally, more attention to detail should be taken with regards to dusting; for example, cobwebs in the corners of all the windows.
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