Sterling Ooty Elk Hill

Great location at hill top Room interiors can be better finished Fresh air source to rooms to be added

We felt amazing at the property as this was indeed beautiful and located on hill....the view from the property is superb and breathtaking.

Positives - Comfortable beds. Nice views. Excellent dinner and breakfast. Negatives - Wifi didn’t work. Service was painfully slow.

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

Sterling Ooty Elk Hill in Ooty is a beautiful hotel covering a large area and the hotel has truly redefined luxury stay at an affordable price. The process from Check-In to Check-Out is very smooth and the stuffs of the hotel everywhere took special care of everything that a tourists might need. Reception desk is awesome - always coming forward to help you, room service was excellent, stuffs at food court took special care so that we do have the best of the food experiences. Divyasree, Mahadev, Sweta and Surinder ji are some of the stuffs who helped us a lot throughout the duration of our stay. We stayed for in a Family room which has got two rooms, one living room and one private balcony. The room we had been given has all the amenities for a comfortable stay. The service of the hotel is unparalleled - they hardly took more than 5 minutes to serve this. Even every evening they called up asking whether we are enjoying our stay or not, whether there is any issue they need to fix - such a gesture of taking care of the tourists, we have never found anywhere else. The hotel has a kids play area where children could spend some quality time. They have indoor play area at the basement where you have options to play Table Tennis. Even they have indoor photolabs where you can take photographs with your loved ones and can create memories. They have a dedicated Travel desk - always ready to help you with sight seeing, pickup and drop. Travel desk is doing an excellent job there. Next comes food - you will have lots of options starting from breakfast, to lunch and dinner. The food is very delicious and sufficient quantity wise and affordable price wise. We loved it thoroughly. All the stuffs at every corner of the hotel are very polite, cooperative - helping us to feel at-home. I will come back to Ooty again, and will really not think of staying anywhere else other than Sterling Ooty Elk Hill.

My family travelled to this resort for my niece’s birthday and i planned surprise birthday celebrations at the last minute. I called the resort and surprisingly the hotel staff helped me in organizing everything as part of experience package. Divyashree(GRE) and kritik (F&B) made this entire surprise possible and delivered a very personalized experience for my family.